Director, SVOD & Membership Strategy

· Remote

Location

Remote

Type

Full Time

Job Description

Director SVOD & Membership Strategy

Posted 2 Hours Ago
Be an Early Applicant
Los Angeles CA USA
Hybrid
190K-220K Annually
Senior level
Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
The world’s largest destination for all things anime.
The Role
The Director of SVOD & Membership Strategy will lead subscription and membership strategy aligning business goals and developing long-term growth opportunities while managing performance analysis and regional strategies.
Summary Generated by Built In
About Crunchyroll

Founded by fans Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories and help them connect with the stories and characters they crave. Whether that experience is online or in-person streaming video theatrical games merchandise events and more it’s powered by the anime content we all love.

Join our team and help us shape the future of anime!

About the role

We're looking for a Director of SVOD & Membership Strategy at Crunchyroll to lead the strategy for our subscription and membership businesses across an 18–60 month horizon. Reporting to the VP of SVOD & Membership Strategy you’ll define where we’re going how we get there and how we win shaping the roadmap and operating approach that drive how we attract engage and retain fans globally.

Strategy & Planning (SVOD + Membership)

  • Lead annual and quarterly planning across SVOD and Membership aligning goals budgets and priorities
  • Build and evolve the long-term roadmap using global and regional insights
  • Create simple frameworks and processes that keep teams aligned across strategy finance and regional leads
  • Track market trends competitors and product innovation to inform decisions
  • Analyze performance subscriber behavior and growth drivers across markets
  • Identify and assess long-term growth opportunities (new models partnerships platforms)
  • Support regional strategy with clear data and investment guidance
  • Partner with Finance on forecasts subscriber growth and unit economics
  • Lead high-priority strategic projects for senior leadership

Membership Strategy & Experience

  • Define and evolve Crunchyroll’s membership strategy tiers and benefits
  • Use audience insights and segmentation to guide decisions
  • Evaluate pricing and value across regions and tiers
  • Build business cases for new benefits including testing and impact modeling
  • Partner with teams across e-commerce events games manga and partnerships to create a connected fan experience

We are considering applicants available to work a hybrid schedule with three days each week onsite at our Los Angeles office.

About You

We get excited about candidates like you because...

  • 12+ years of experience in strategy consulting and/or corporate strategy (media tech or DTC) including 5+ years leading high-performing teams
  • Experience across subscription models digital commerce advertising or streaming/SVOD ecosystems
  • MBA or equivalent advanced degree with a focus on strategy operations or leadership
  • Strong analytical and communication skills with experience influencing C-level stakeholders
  • Proven ability to build relationships collaborate across teams and operate effectively in complex organizations
  • Comfortable managing shifting priorities in a collaborative fast-moving environment
About the Team

The SVOD & Membership Strategy Team sits within the COO organization with the VP of Strategy and Membership reporting directly to the COO. This team is tasked with shaping Crunchyroll’s long-term direction and helping orchestrate how the company unlocks value fuels global growth and inspires deeper avidity for Crunchyroll across the anime fan ecosystem.

Why you will love working at Crunchyroll

In addition to getting to work with fun passionate and inspired colleagues you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical dental vision STD LTD and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid 

The Pay Range for this position is listed. Actual pay will vary based on factors including but not limited to location experience and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses employer matched retirement savings time-off programs and progressive health benefits and perks.
Pay Transparency - Los Angeles CA
$190000$220000 USD
About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear we enable our best selves.

  • Curiosity. We are curious which is the gateway to empathy inclusion and understanding.

  • Kaizen. We have a growth mindset committed to constant forward progress.
  • Service. We serve our community with humility enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law we do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

Crunchyroll LLC is an independently operated joint venture between US-based Sony Pictures Entertainment and Japan's Aniplex a subsidiary of Sony Music Entertainment (Japan) Inc. both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

What the Team is Saying

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The Company
Berlin Germany
1300 Employees
Year Founded: 2006

What We Do

At Crunchyroll we deliver what anime fans love—anytime anywhere. With the world’s largest anime streaming library we connect fans to the stories characters and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen. From streaming and theatrical releases to merch games news events and music we offer fans immersive experiences that celebrate anime culture in all its forms. Headquartered in the U.S. with teams and reach across the globe Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins ensuring authenticity and access for fans everywhere. We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented ambitious people who treat each other well and believe that how we win is just as important as winning.

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Employees engage in a combination of remote and on-site work.

Three in-person days per week. Tuesdays Wednesdays and Thursdays are the company-wide days for ALL team members to be in the office and individuals may choose to come in more if they please.

Typical time on-site: 3 days a week
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Date Posted

04/08/2026

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