Director, Systems Administrator

About SecurityScorecard

SecurityScorecard is an industry-leading cybersecurity company backed by Google, Sequoia, and Riverwood. Our mission is to make the world a safer place____. We measure your vendors' cyber-health by assigning a security rating of "A" through "F" based on outside-in, non-intrusive data. Our Comprehensive security ratings, advanced data analytics, and actionable insights discover Third-Party Vulnerabilities & Security Gaps In Real-Time.

SecurityScorecard is headquartered in NYC with 450+ employees globally as a remote first company. Our culture has helped us be recognized by Inc Magazine as a "Best Workplace," "Best Places to Work in NYC" by Crain's NY, and one of the 10 hottest SaaS startups in NY for two years in a row. 

About the team

The Revenue Operations team is a critical component of the Finance team at SecurityScorecard, and a key business partner for our company’s leadership. As part of this team, the Systems Administrator will support various systems and system connectors including but not limited to Salesforce, Adaptive, Sage Intacct, Coupa, Mavenlink, Sales Cloud, Service Cloud, and Salesforce CPQ, Tableau, Clari along with other tools in our larger tech stack.

The right candidate will be an experienced Business system’s Administrator who has strong Salesforce knowledge as well as an interest in understanding the big picture. Work on Financial systems,  CRM-related projects while contributing to execution for a fast growth, Saas IPO candidate company!

 What you will do

• Perform administrative responsibilities for financial and HR systems and connectors. Responsibilities include providing and removing access to systems, performing period review of access logs, monitoring for system updates, summarizing updates and highlighting updates/changes that impact  operations, finance, and accounting. Testing systems before updates pushed into production to confirm updates function properly. Assisting with resolving system issues. 
• Salesforce.com -- Sales Cloud, Service Cloud, & CPQ -- coordinating with consultants as needed
• Sage Intacct, including the Contracts and Projects modules
• Coupa
• Mavenlink
• Adaptive
• UltiPro (UKG)
• BambooHR
• Work with Data governance, Deal Desk and Revenue Operations to identify, scope, and deliver systems changes that improve operations for the organization
• Critically evaluate information gathered from multiple sources, reconcile conflicts, translate high-level information into details to develop a general understanding, and distinguish user requests from the underlying true needs
• Create and manage SFDC page layouts, record types and custom objects, fields, formulas, validation rules, custom workflow, and approval processes.
• Build and manage dashboards, views, reports in Salesforce standard and custom objects
• Develop workflows and use Process Builder to automate manual processes (testing updates within Sandbox before release to Production)
• Manage the business’ Salesforce CPQ implementation, supporting the Business Operations and Sales teams to increase efficiency, resolve technical issues, and adapt the system based on evolving business needs
• Work with the RevOps team to provide day-to-day support and guidance to Salesforce end users, assisting with training as needed
• Assist in evaluation of tech stack composition (introduction of net new tools as well as tool consolidation/elimination)
• Ability to assess the impact of new requirements on Salesforce.com and all upstream and downstream applications, systems and processes

Basic Qualifications

• Bachelor’s degree
• 5+ years of experience as a certified Salesforce.com Administrator
• Salesforce Admin (201) certification
• Admin experience with Salesforce.com including but not limited to Salesforce CPQ, Sales Cloud, Service Cloud
• IT general controls administration experience
• Familiarity with Adaptive, Sage and other tools
• SaaS business model and working in an agile environment

Additional qualifications

• Advanced Salesforce Admin certification preferred
• Developer, Business Systems Engineer, or Backend Engineer experience preferred
• Experience with Openprise or similar data orchestration platform preferred preferred
• Knowledge of APEX, Javascript, PHP, and/or Ruby on Rails preferred
• Data warehouse experience preferred
• Experience with API preferred

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based upon merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [email protected].

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies.