Director, Systems/Platform Engineering

Job Description:

The Director, Systems/Platform Engineer will support Engineering and Systems Operational support for Business Unit aligned functions including Application Support, Cloud Enablement, Platform Operations, Environment Management, Platform Engineering and Automation. By demonstrating and promoting Fidelity and agile leadership behaviors, you will evolve and sustain an innovative agile culture!

You will have the opportunity to use all your skills in systems engineering, modernizing, and testing applications in addition to providing critical production support. You will be encouraged to quickly gain understanding of all the components of our applications and will work with the team to deliver outstanding solutions.

Our ever-evolving technology stack ensures a phenomenal learning culture in the team. We are always exploring new technologies and new ways to continually provide value to our customers. This team has a direct and positive impact on Fidelity's customers.

In this role you will have an opportunity to transform our current support model and align our teams better with other technical teams in our ecosystem. You will also play a significant role continuously looking for ways to optimize and improve the quality of code delivered, continuously improve testing efforts and improve upon operational automation, monitoring & telemetry.

The Expertise You Have and The Skills You Bring

• 10+ years of experience in systems and platform operations and technology management
• Expertise with Agile (Scrum, Kanban) delivery and system design, development, test and operational automation
• Solid understanding of On Prem and Public Cloud as well as hands on experience working with public cloud (AWS/Azure/GCP)
• Experience supporting 24/7, continuous availability production and managed environments.
• Deep understanding of software architecture to help empower software developers and engineers to build platforms with greater resiliency and fault tolerance in mind.
• SRE (Site Reliability Engineering) principles a plus - resiliency, observability and governance gating

• Software development skills (at least one) - proficiency in the C#, ASP .net stack and Java development. Fluency with one or more additional languages like Python, PHP, C/C++, Ruby
• Experience with Cloud computing, VMs, Windows, Linux, Azure and AWS
• Experience with continuous integration tools, such as Jenkins
• Knowledge of networking, firewalls & load balancers.
• Knowledge of best practices for IT operations in an always-on, always-available service model
• Great communication, collaboration and interpersonal skills
• Ability to work across teams to continuously analyze system performance in production, troubleshoot consumer reported issues, and proactively identify areas in need of optimization.
• An ability to lead change in a creative and collaborative manner with business and technical partners.

Please see below for the salary range for work locations in Colorado only:

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Please see below for the salary range for work locations in New York City, Westchester County, NY and Jersey City, NJ only:

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Please see below for the salary range for work locations in California only:

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Please see below for the salary range for work locations in Washington only:

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Certifications:

Category:

Information Technology