Job Description
Director Technical Program Management - Platform Orchestration Excellence
WHO WE ARE
Apex Fintech Solutions (Apex) powers innovation and the future of digital wealth management by building tech-forward solutions that help simplify automate and facilitate access to financial markets for all. Our robust suite of fintech software enables us to support clients such as Stash Betterment SoFi Webull and eToro amongst many others; collectively Apex powers access to the stock market for over 22+ million end customers.
At Apex we are changing how the securities industry operates by reinventing the status quo which was manual slow and accessible only by the ultra-wealthy. We're digitizing and democratizing systems so that everyone has an opportunity to invest.
When you're at Apex you drive this change. You're part of a global team with a clear vision: to be the trusted technology that powers the digital economy. Our offices in Austin Dallas Chicago New York Portland Belfast and Manila are home to over 1000 employees.
Together we’re shaping the future of financial innovation. Embrace change. Solve big. Win together. And be G.R.E.A.T. — grit results empathy accountability and teamwork — with Apex.
We’re proud to be recognized for the innovative work we do the purpose-driven nature of our work and the collaborative culture we’ve created. Here are just a few of the many awards we’ve recently received:
Best Places to Work
2026 2025 2024 2023 - Presented by BuiltIn
WealthTech of the Year
2025 - Presented by US FinTech Awards
The World’s Top 250 Fintech Companies
2024 - Presented by CNBC
ABOUT THIS ROLE
The Director of Technical Program Management leads the technical program management function within the platform organization driving operational excellence platform resiliency and cross-functional coordination across Engineering Product and Operations teams. This role ensures seamless execution of complex technical initiatives manages platform SLAs and establishes processes that enable predictable reliable platform delivery across distributed teams across the globe.
Responsibilities
Lead end-to-end delivery of complex multi-quarter technical programs across Platform Enterprise Platform Foundation and Platform Orchestration Excellence teams.
Drive operational excellence by establishing and enforcing SDLC processes release management frameworks and quality gates.
Helps the success of platform SLA management programs incident response coordination and post-incident analysis to meet SLA and internal SLO targets.
Manage DR/BCP testing programs platform resiliency initiatives and risk mitigation strategies
Establish tiered maintenance notification processes and change management frameworks that balance business needs with operational stability
Build and develop high-performing TPM teams across distributed geographies.
Create and maintain program dashboards metrics and reporting frameworks for executive visibility into platform health and delivery progress
Lead cross-functional stakeholder management with Engineering Product Operations Compliance and external partners
Drive vendor and third-party integration programs managing dependencies and escalations
Establish continuous improvement processes retrospectives and lessons learned frameworks to optimize delivery velocity
Partner with Platform Foundation leadership on infrastructure roadmap prioritization and capacity planning
Champion agile/scrum practices and ceremonies across technical teams while maintaining governance and compliance requirements
Minimum Qualifications
10+ years in technical program management engineering program management or related roles
5+ years managing distributed technical teams across multiple geographies
Deep expertise in platform operations SRE practices and high-availability systems.
Proven track record delivering complex multi-stakeholder programs.
Strong understanding of SDLC CI/CD release management and change control processes
Experience with incident management DR/BCP testing and operational excellence frameworks
Exceptional stakeholder management and executive communication skills
Bachelor's degree in computer science Engineering or related technical field
Preferred Qualifications
Experience in financial services fintech or highly regulated industries
Background managing platform/infrastructure teams supporting 99.99%+ SLA environments
Familiarity with Apex Clearing or brokerage platform operations
PMP SAFe or equivalent program management certification
Master's degree in engineering Computer Science or MBA
Experience leading teams across 5+ geographic locations with 12+ hour time zone differences
Track record building TPM functions from the ground up or through significant transformation
Strong technical background with hands-on software engineering or infrastructure experience
Experience with vendor management and third-party integration programs
Key Attributes for Success
Operational Excellence: Relentless focus on process predictability and reliability
Technical Depth: Ability to engage credibly with engineering teams on architecture and implementation
Strategic Thinking: Balances immediate execution with long-term platform vision
Stakeholder Influence: Drives alignment across functions without direct authority
Resilience Focus: Proactively identifies and mitigates risks before they impact customers
Team Development: Builds mentors and grows high-performing distributed teams
Data-Driven: Uses metrics and analytics to drive decisions and demonstrate impact
Adaptability: Thrives in fast-paced evolving environments with competing priorities
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
Our Rewards
We offer a robust package of employee perks and benefits including healthcare benefits (medical dental and vision EAP) competitive PTO 401k match parental leave and HSA contribution match. We also provide our employees with a paid subscription to the Calm app and offer generous external learning and tuition reimbursement benefits. At AFS we offer a hybrid work schedule for most roles that allows employees to have the flexibility of working from home and one of our primary offices.
EEO Statement
Apex Fintech Solutions is an equal opportunity employer that does not discriminate on the basis of race color religion sex (including pregnancy sexual orientation and gender identity) national origin age disability veteran status marital status or any other protected characteristic. Our hiring practices ensure that all qualified applicants receive fair consideration without regard to these characteristics.
Disability Statement
Apex Fintech Solutions is committed to creating an inclusive and accessible workplace for all candidates including those with disabilities. We are dedicated to ensuring equal employment opportunities and providing reasonable accommodations to qualified individuals with disabilities. If you require reasonable accommodations to participate in the application or interview process please submit your request via the Candidate Accommodation Requests Form. We will work with you to provide the necessary accommodations to ensure your full participation in our hiring process.
Skills Required
- 10+ years in technical program management engineering program management or related roles
- 5+ years managing distributed technical teams across multiple geographies
- Deep expertise in platform operations SRE practices and high-availability systems
- Proven track record delivering complex multi-stakeholder programs
- Strong understanding of SDLC CI/CD release management and change control processes
- Experience with incident management DR/BCP testing and operational excellence frameworks
- Exceptional stakeholder management and executive communication skills
- Bachelor's degree in computer science Engineering or related technical field
What the Team is Saying
Apex Fintech Solutions Compensation & Benefits Highlights
- Healthcare Strength—Health coverage is considered comprehensive complemented by mental-health resources and wellness programs. Ancillary options like HSAs/FSAs and pet insurance broaden the support footprint.
- Leave & Time Off Breadth—Time‑off policies provide a clear PTO bank that expands with tenure along with paid holidays and volunteer time. This structure supports predictable planning and work‑life balance.
- Parental & Family Support—Parental leave includes fully paid maternity and several weeks for partners with adoption assistance and family medical leave available. Options to extend leave via PTO or brief unpaid time add flexibility for family needs.
Apex Fintech Solutions Insights
What We Do
Apex Fintech Solutions provides the tools and services that enable hundreds of clients to launch scale and support digital investing for tens of millions of end investors. The company provides essential infrastructure and a comprehensive ecosystem of cloud-based products to enable and streamline trading wealth management cost basis tax reporting and through its subsidiary Apex Clearing™ custody and clearing. For more information visit the Apex Fintech Solutions website: https://www.apexfintechsolutions.com.
Why Work With Us
We are bold enough to do what needs to be done. Savvy enough to know what that is. Kind and candid enough to tell it like it is every step of the way. We are compelling in our own right but devoted to joint success. We watch our backs. We scout the way ahead. We put ourselves our team and our clients in a position to soar.
Gallery
Apex Fintech Solutions Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Explore More
Date Posted
05/26/2026
Views
0