Director - Trust & Safety and Privacy Program Management

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Why Mozilla?

Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox the privacy-minded web browser and Pocket a service for keeping up with the best content online. Now with more than 225 million people around the world using our products each month we’re shaping the next 25 years of technology and helping to reclaim an internet built for people not companies. Our work focuses on diverse areas including AI social media security and more. And we’re doing this while never losing our focus on our core mission – to make the internet better for people!

The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders — only to our mission. Along with thousands of volunteer contributors and collaborators all over the world Mozillians design build and distribute open-source software that enables people to enjoy the internet on their terms.

About this team and role:

We are seeking a dynamic and experienced Director to lead our Trust & Safety (T&S) efforts and oversee a central privacy programs cross-functional (XFN) team. In this role you will manage a small team (all remote) focusing on ensuring integrity and compliance across our platform. You will also drive collaboration across teams and lead with influence to manage and optimize our privacy programs ensuring alignment with regulatory requirements and internal privacy standards.

This position requires a unique blend of technical expertise strategic leadership and a deep understanding of T&S and privacy challenges. You will be working closely with partners from legal data product engineering and policy teams to create a safe and secure environment while fostering a privacy-first culture.

What you’ll do:

Trust & Safety (T&S) ownership:

• Direct the company’s T&S efforts including providing guidance to  a small specialized T&S team.

• Oversee the implementation and enforcement of policies that ensure the security and trustworthiness of our platform. Upcoming focus areas include Ads as well as AI.

Horizontal privacy program management ownership:

• Lead the cross-functional privacy programs team working closely with partners from privacy legal engineering and product teams.

Technical & Operational leadership:

• Oversee the T&S aspects of advertising technologies ensuring they comply with relevant regulations and internal standards for trust safety and user privacy.

• Develop strategies to mitigate risks associated with Ads products.

Cross-functional leadership:

• Collaborate effectively with partners across engineering legal product policy and other teams to foster alignment in T&S and privacy programs.

• Provide thought leadership on issues related to privacy T&S overall influencing internal teams and external partners to adopt best practices.

Operational leadership:

• Be a self-starter who can drive key programs & initiatives while ensuring a strong focus on end to end operations.

What you’ll bring:

• 10+ years of experience in Trust & Safety/Integrity operations or privacy or complex strategic operations that require excellent judgment.

• Experience leading cross-functional teams influencing and collaborate across diverse partner groups.

• Strong understanding of regulatory requirements (e.g. GDPR CCPA) and tech industry best practices related to privacy (globally).

• Strong communication skills with the ability to present to both technical and non-technical audiences.

• Expertise preferred in Ads AI and/or Privacy Programs as key domains.

What you’ll get:

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team

• Rich medical dental and vision coverage

• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)

• Quarterly all-company wellness days where everyone takes a pause together

• Country specific holidays plus a day off for your birthday

• One-time home office stipend

• Annual professional development budget

• Quarterly well-being stipend

• Considerable paid parental leave

• Employee referral bonus program

• Other benefits (life/AD&D disability EAP etc. varies by country)

About Mozilla

When you work at Mozilla you give yourself a chance to make a difference in the lives of web users everywhere. And you give us a chance to make a difference in your life every single day. Join us to work on the web as the platform and help create more opportunity and innovation for everyone online. We’re not a normal tech company. The things we create prioritize people and their privacy over profits. We exist to make the internet a healthier happier place for everyone.

Commitment to diversity equity and inclusion

Mozilla believes in the value of diverse creative practices and forms of knowledge and knows diversity equity and inclusion are crucial to and enrich the company’s core mission. We encourage applications from everyone including members of all equity-seeking communities such as (but not limited to) women racialized and Indigenous persons persons with disabilities persons of all sexual orientations gender identities and expressions.

We will ensure that qualified individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment as appropriate. Please contact us at [email protected] to request accommodation.

We are an equal opportunity employer. We do not discriminate on the basis of race (including hairstyle and texture) religion (including religious grooming and dress practices) gender gender identity gender expression color national origin pregnancy ancestry domestic partner status disability sexual orientation age genetic predisposition medical condition marital status citizenship status military or veteran status or any other basis covered by applicable laws. Mozilla will not tolerate discrimination or harassment based on any of these characteristics or any other unlawful behavior conduct or purpose.

Group: B

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Req ID: R2693