Diversity Talent Acquisition and Sourcing Specialist (Remotely Based Blended Recruiting & Sourcing Role)

Career Stage: Specialist

Organizational Summary

Upstream USA is a fast-growing, national nonprofit working to expand opportunity by reducing unplanned pregnancy across the U.S. We envision a future where patient-centered contraceptive care is an integral part of primary care in all settings, for all people. In this future, patients are screened for their contraceptive needs; are offered patient-centered contraceptive counseling, free from bias and coercion, provided by knowledgeable providers and support staff following evidence-based guidelines; and can receive any contraceptive method of their choosing, during the same visit if they want, without logistical barriers.

Upstream promotes health equity by partnering with health centers to provide training and technical assistance to increase access to contraception, and address disparities and biases in contraceptive care. Surveys of patients getting care at Upstream-trained health centers consistently show that patients feel listened to, heard, and are able to access the contraceptive method of their choice. Our work empowers patients to decide if and when they want to become pregnant, a critical step towards improving maternal health, as well as positive outcomes for parents, children, and their families.

Upstream is growing rapidly and is well positioned for national scale and impact. After launching our program in Delaware in 2014, we have since partnered with health centers in Washington state, Massachusetts, North Carolina, Rhode Island, Texas, Mississippi and Missouri. By 2023, Upstream will have partnered with health centers that serve over one million women of reproductive age annually across these states and more. Our work has been independently evaluated and has led to significant changes, including a 25% reduction in unplanned pregnancies in Delaware in just three years.

Upstream is funded primarily through philanthropic individuals and foundations, and does not accept funding from pharmaceutical companies. Upstream’s budget has grown from $1.7 million just four years ago to approximately $40 million in 2022. Upstream’s work has also garnered attention from many leading publications including The New York Times, Washington Post, The Atlantic, CNN, Vox, Forbes, and Marie Claire.

Position Summary

Upstream is seeking a remotely based Diversity Talent Acquisition and Sourcing Specialist during a time of rapid growth, who will partner with organizational leaders to implement, drive and manage diversity sourcing and full-cycle recruitment in a blended role on requisitions across all organizational functions. As part of our People team you will also be a member of our Organizational Effectiveness and Culture team that brings our Equity, Diversity and Inclusion efforts to life!  In this position, you will play a key role in helping shape the organization’s future by collaborating with colleagues across the organization to consistently identify, source, attract and recruit incredible people to our organization while helping to lead  our diversity recruiting strategy. Reporting to the Senior Director, Talent Acquisition, you will be constantly challenged to think creatively about how to drive hiring results and diversity sourcing. As a member of the Talent Acquisition team, you will champion a transparent, equitable and inclusive candidate experience for all open positions.

Essential Duties and Responsibilities

• Design and implement diversity sourcing strategies to ensure Upstream has deep candidate pipelines for complex talent needs to support our current and future growth. Candidate pipelines can include both internal and external candidates.
• Full life-cycle recruiting duties including initiating the job intake meeting with hiring managers, handling all virtual and in person interview scheduling (which can be complex), shepherding candidates through our interview process as an Upstream brand ambassador, handling salary offer negotiations, and supporting the reference check process. Responsible for handling job postings, facilitating onboarding with our People Experience and Finance teams, handling the background check process via Verified First upon offer extension.
• Screen and qualify applicants against open position requirements; document and maintain accurate applicant and candidate records in Applicant Tracking System (Greenhouse).
• Advise and consult with our hiring managers as a true business partner; providing regular communication on all open roles; our Diversity Talent Acquisition and Sourcing Specialist will build and maintain trusted relationships and will partner with each manager to understand job specifications, qualifications and skill sets.
• Partners with Talent Acquisition teammates on an as-needed basis to identify gaps in the talent pipeline and supports the buildout of a diverse pool of candidates for each open requisition.
• Ensures the organization’s employment brand is reflected consistently across all areas of recruiting and organizational equity, diversity and inclusion goals.
• Perform outreach (sourcing) to prospective/passive candidates to generate interest in Upstream and open positions; Lead diversity sourcing as needed to ensure robust candidate pipelines for future hiring needs.
• Effectively utilize available technologies to maximize efficiency, quality, and productivity.
• Help to identify and support process improvement and optimization projects for talent acquisition function.
• Manage an individual requisition load and recruitment process; continually reviews to ensure a user friendly and streamlined process, fine-tuning when needed.
• Assist with building compelling job descriptions and develop posting strategies for maximum exposure as needed to ensure equity and inclusion as part of our overall organizational equity, diversity and inclusion strategy.
• Assist the talent acquisition team in achieving their quarterly hiring and time to hire goals.
• Demonstrate and support Upstream USA’s mission to reduce unintended pregnancies.
• May perform additional duties and collaborate on projects that may be assigned as necessary within our Organizational Effectiveness & Cultural, People and Talent Acquisition teams.

Required Education, Experience, Knowledge, Skills and Ability

Upstream celebrates and fosters an inclusive work environment and encourages people of all identities, perspectives and backgrounds to apply.

• Demonstrated professional experience with a blended background of full life cycle recruiting and diversity sourcing experience is highly desirable; experience with high growth organizations; nonprofit or healthcare experience is a plus
• Bachelor’s degree preferred or commensurate professional experience
• Diversity sourcing certification is a plus.
• Experience as a recruiter/sourcer that has developed strong client partnerships
• Strong proficiency in sourcing including LinkedIn and internet-based research
• Dedication to the highest level of quality in identifying top talent, providing an outstanding, white glove candidate experience and in building and maintaining an efficient candidate experience
• Relentless drive to find, engage and hire the very best talent with the ability to offer innovative solutions to recruiting challenges within the broader context of the organization’s priorities
• Experience recruiting nationally and working with individuals across different time zones highly preferred
• Skilled in developing a diverse candidate pipeline for all open roles and implementing diversity sourcing techniques
• Experience or keen interest in providing a transparent, equitable and inclusive recruiting and candidate experience
• Proven record of building a positive team culture, and supporting team members in doing their best work
• A keen intellect, with a strong work ethic and curious approach to problem-solving
• A blended background in agency, contingency or retained search and corporate recruiting experience is desirable, but not required
• Experience with Greenhouse software is a plus; ATS experience required
• Mission driven with a desire to support Upstream USA’s mission and our aspirational equity, diversity and inclusion goals. Interest in the field of reproductive healthcare is a plus.
• Upstream USA’s COVID-19 Vaccine Policy requires employees to have completed a COVID-19 vaccine primary series unless a medical or religious exemption is approved. As a condition of employment, newly hired employees must provide proof of their COVID-19 vaccination or, if applicable, request a medical or religious exemption.
• All Upstreamers must also be able to attend work-related in-person meetings and functions as needed.
• In our hybrid work environments, there is a basic expectation that our Upstreamers will ensure that their work from home setups will have reliable access to phone and Internet to ensure connectivity to their teams.
• At Upstream we gather for moments that matter for training, teaming and connection. Our teams come together for occasional in person meetings and organizational retreats. As part of our hybrid work practices, this travel expectation will be applicable for all Upstreamers, even those based remotely.
• Up to 5% travel expectation throughout the year for retreats, team meetings and professional development opportunities.

Attributes

• Customer service orientation
• Sense of urgency
• Resourceful
• Self-starter, takes initiative and ownership
• Detail-oriented with big picture perspective
• Works well autonomously and as part of a collaborative team
• Tactful, understands nuances of relationship management and can operate with a high degree of confidentiality
• Committed to consistently delivering amazing hiring manager and candidate experiences
• Committed to equity, diversity and inclusion
• A lifelong learner mentality

Valued and Non-Essential Education, Experience, Knowledge, Skills and Ability (Not required to apply)

• Familiarity with Boolean search strings and/or Xray searches a plus
• Diversity Recruiter certification a plus

Travel Requirements

Up to 8% travel required. All Upstreamers can expect a minimum of 8 days of business travel per year to attend two annual organizational retreats and two annual team/department meetings.

Upstream Benefits

Upstream USA offers a comprehensive benefit package including medical, dental, vision, life insurance, long and short term disability, 401K with a match, generous vacation, personal, sick and holiday time off, parental leave, professional development, a fitness and cell phone allowance for all full time employees and part time employees who work a minimum of 24 hours per week. 

Hiring Range

The hiring range for this role is $68,784. to $95,000. Final offers for this position will be based upon several factors including the scope of the role, market compensation analysis, position requirements, candidate’s experience level and capabilities, specific candidate geographic location, internal pay equity considerations and will be made within the parameters of Upstream USA's compensation framework and philosophy. 

Hiring Process

Candidates who advance in our preliminary review process will have an opportunity to discuss the position, their employment background and lived experience with a member of our talent acquisition team by telephone. Those who advance to subsequent steps in our interview process may participate in up to three rounds of meetings by Zoom or in person and in a thought exercise/case study assignment. Each round could consist of multiple meetings with various Upstreamers.

Upstream Careers

At Upstream, we embrace diversity. We nurture it and we thrive on it because it benefits our organization, our partners, and our community. Our goal is to attract, develop and retain exceptional people, and to create a work environment that is dynamic, rewarding and enables each of us to realize our potential.  Upstream is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, genetic information, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know. Learn more  about working at Upstream, our values, and our commitment to Equity, Diversity and Inclusion. Upstream USA participates in E-Verify.

Upstream Headquarters

2 Oliver Street, Suite 402, Boston, MA 02109

www.upstream.org

No phone calls please.

Be advised that we do not ever conduct hiring interviews via text or email. Please protect yourself by learning more about our hiring practices and common red flags to look out for.