Division Business Analytics Manager

Eaton's Critical Power and Digital Infrastructure (CPDI) division is currently seeking a Business Intelligence & Analytics Manager in Raleigh. Relocation assistance is available or there is also the potential for remote work.

Position Overview:

As the Business Intelligence & Analytics Manager, you will be responsible for driving strategy and developing tools for data intelligence; particularly, the design, development, and continuous improvement of actionable metrics, dashboards, and trend analysis that enable the Critical Power and Digital Infrastructure division to make data-based decisions. The product offerings include three-phase and single-phase uninterruptible power supplies (UPS) and accessories, surge protection devices, power factor correction units, enclosed power distribution products, racks/enclosures, and UPS Service.

Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It's where bold, bright professionals like you can reach your full potential-and where you can help us reach ours.

In this role, you will:

• Provide direct leadership of the Business Intelligence & Analytics team and utilize Eaton's tools and processes to optimize departmental structure and processes.
• Provide analysis including thought leadership on business intelligence & analytic tools through data collection and mining. Create, test, and distribute business intelligence solutions. Stay abreast on developing trends for data and analytics visualization. Act as subject matter expert in the implementation of new approaches while identifying the optimal blend of measurement and analytic techniques.
• Identify and drive process improvements for business intelligence & analytics by leveraging Eaton's Enterprise Resource Planning (ERP) systems, Customer Relationship Management (CRM) tools, IT solutions/projects, Eaton Business System (EBS) tools, and cross-functional projects.
• Develop, sustain, and leverage relationships within CPDI departments/functions to align workflows, create consistent approaches, and foster best practice sharing that will ensure the best intentions for the customer is always included in business decisions.
• Act as the first line of support for data questions and issues and strive to become data subject matter expert for the CPDI Division.
• Streamline processes and create efficiencies in the way the various departments and team members in the division use applications, technology, and practices to collect, analyze, and present data across business functions; including operations, finance, pricing, and support. Proactively seek opportunities to improve data quality.
• Assess new report requests from internal stakeholders and make determination if report adds appropriate value to the division and can be implemented into standard tools & practices.
• Create and maintain analytical reports that can be accessed quickly and consistently to monitor business performance, key metrics, and programs. Prepare ad hoc analysis and reporting as needed. Format data to identify needs, provide relevant insights, and make recommendations.
• Champion operational improvement projects to improve quality, productivity, on time delivery, working capital, and customer satisfaction. Champion pricing improvement projects related to pricing strategies, pricing tools & software, price realization measurements & programs, price indexing, and customer/market classifications.

When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we - as individuals and as a company - are stronger.

Qualifications

Required (Basic) Qualifications:

• Bachelor's degree from an accredited institution
• Minimum of 5 years of experience in customer support, finance, IT, operations/supply chain and/or any combination thereof
• Minimum of 3 years experience in data analytics, data models, database design development, data mining and/or segmentation techniques
• Minimum of 3 years of experience with business intelligence software (Power BI, Tableau, etc.)

Preferred Qualifications:

• Master's degree in business management
• 7 years of experience in a business intelligence and analytics role
• Proficient in SAP Quote-to-Cash and Operations' Planning functions
• Prior experience in product, program, or project management
• Experience in reading and writing SQL or other database functions and understanding relational databases
• Proficiency with business intelligence and analytic tools such as OBIEE, Power BI, QlikView, MS Excel, MS Access, and statistical analytical tools
• Desire & ability to look at the bigger picture and translate data into a strategy
• Ability to drive for results while working in a matrix environment through developing, influencing, and empowering individuals and teams

Eaton provides a competitive total rewards package commensurate with applicable skills, knowledge, and experience and consistent with internal and external market practices. The annual salary range for this role is $118,000-$162,500.

This position is also eligible for a variable incentive program.

Why work at Eaton? We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site.

• Flexible work options to help balance work/life demands (at participating Eaton sites)
• Healthcare/retirement savings programs
• Competitive compensation packages to reward skills and performance
• Tuition assistance or financial help for ongoing learning and development
• Health, Dental, Vision & Wellness programs
• Donation matching (U.S., Canada, Puerto Rico)

At Eaton, we know that good benefit plans are important to employees and their families. In addition to a competitive base salary, Eaton provides various Health and Welfare benefits as well as Retirement benefits. Click here for more detail: Eaton Benefits at a Glance.

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Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: [email protected]
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere. We are guided by our commitment to do business right, to operate sustainably and to help our customers manage power - today and well into the future. By capitalizing on the global growth trends of electrification and digitalization, we're accelerating the planet's transition to renewable energy, helping to solve the world's most urgent power management challenges, and doing what's best for our stakeholders and all of society. Founded in 1911, Eaton has been listed on the NYSE for nearly a century. We reported revenues of $19.6 billion in 2021 and serve customers in more than 170 countries.

Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We have demonstrated our passion for sustainability with the announcement of cutting carbon emissions from the company's operations by at least 50 percent by 2030.

Eaton is committed to having a workforce that is diverse and non-discriminatory at all levels, reflecting the diversity of our customers and the varied environments in which we conduct business around the world. Our success depends on our ability to attract and retain the very best people unlimited by race, color, social or economic status, religion, national origin, marital status, age, disability, veteran status, sexual orientation, gender identity or any protected status. Eaton follows relevant non-discrimination laws and regulations in the countries where we operate. It is the policy of the Company to make all decisions regarding employment, including hiring, compensation, training, promotions, transfers, or lay-offs, based on the principle of equal employment opportunity as defined above.

Job: Operational Excellence

Region: North America - US/Puerto Rico
Organization: CPDI Critical Power and Digital

Job Level: Manager
Schedule: Full-time
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes - Remote
Does this position offer relocation?: Relocation from within hiring country only
Travel: Yes, 10 % of the Time