Division MACH ProLITH Customer Engagement Applications Engineer

KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice-controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem-solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.

Enabling the movement toward advanced chip design, KLA's Measurement, Analytics and Control group (MACH) is looking for the best and brightest research scientists, software engineers, application development engineers and senior product technology process engineers to join our team. The MACH team's mission is to collaborate with our customers to innovate technologies and solutions that detect and control highly complex process variations—at their source—rather than compensate for them at later stages of the manufacturing process. With over 40 years of semiconductor process control experience, chipmakers around the globe rely on KLA to ensure that their fabs ramp next-generation devices to volume production quickly and cost-effectively. Our MACH team develops leading-edge solutions for patterning process analytics and control technologies, thereby providing customers with critical insight at the feature level, field level and cross-wafer analysis. Our teams also develop advanced modeling simulation, data analytics and process control modeling technologies. As a member of the MACH team, you’ll be joining the most sophisticated and successful process-control company in the semiconductor industry--working across functions to solve the most complex technical problems in the digital age.

Job Description

This job opening is in KLA’s MACH Computational Patterning Products group. This team develops and supports advanced modeling and software applications that leading-edge mask-shops, wafer fabs, and OPC customers worldwide use in their production flows to get best yield and productivity from their mask inspection and review tools, and design tapeouts.

The Applications Engineer working in the Computational Patterning products team will be working closely with customer engineers and division software and algorithm development teams to provide software and algorithmic solutions that resolve customer problems. The Applications Engineer may be located close to the customer site and expected to be at customer site >75% of his/her time, and travel 10-15% of the time to other customer sites. South Korea customers are located mainly in and around Dongtan city in Hwaseong, Gyeonggi province.

The Applications Engineer will be responsible for the following:

• Customize software configurations and develop recipes based on customer use-case
• Identify and report software bugs clearly, reproduce them for R&D and engineering to troubleshoot and fix, test new software releases, and help customer qualify them into production flows
• Clearly and correctly identify the problem statement and communicate the problem and progress updates to all relevant parties, including customer, Engineering, Marketing, Sales, Service, and Applications
• Develop training materials and share BKM (Best Known Methods)
• Provide demos and training to customer and other support engineers
• Be the primary customer interface and build strong relationships with the customer
• Provide feedback to division on customer use cases and ideas for Product improvement

To achieve satisfactory results, the Applications Engineer is expected to work closely with many other functional groups in MACH including R&D, Engineering, Sales and Marketing. When working with external customer engineers, the Applications Engineer must represent KLA in a professional manner that will build trust and long-lasting working relationships.

Minimum Qualifications

Master's Level Degree and 0 years related work experience; Bachelor's Level Degree and related work experience of 2 years

We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.

KLA is proud to be an equal opportunity employer