Document Administration – Title Specialist II (On-site)

Who we are

Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
 

Primary Function

The Document Administration Title Specialist II is responsible for reviewing, preparing, executing, and recording mortgage documentation to ensure clear chain of title of loans serviced by Newrez/Shellpoint Mortgage Servicing (SMS). The Document Administration Title Specialist II will work directly with borrowers, clients, investors, and servicing/originations partners to review and evaluate requests, abstract land records, available collateral and originations documents and investor/client/guarantor servicing guides to ensure the appropriate documents are prepared, recorded, or filed.

The Document Administration Title Specialist II communicates heavily with borrowers, legal, compliance, custodians and servicing and originations partners to facilitate all serving document related needs in a timely manner.

The Document Administration Title Specialist II is expected to have an intermediate working knowledge of knowledge of all systems, investor requirements, mortgage documents and land records abstracting. They should be able to provide feedback to senior team members and leadership about possible issues. They should be able complete their workload with limited input from supervisors while acting as a resource for more junior team members

Principal Duties:

• Review/abstract land records, title reports and available mortgage related documents to determine documents needed to perfect security interest, transfer ownership, or complete a borrower requested land transaction (Assumption, Partial Release, Subordination),
• Identify, process, and prepare required documents (Lien Release, Assignments of Mortgage, Allonges, Lost Note Affidavits, Lost Mortgage Affidavits, Partial Releases, Modifications, Legal Description Corrections, Assumptions, Subordinations, Corrective Documents, etc.) for loans serviced by Newrez/Shellpoint Mortgage Servicing with various levels of complexity.
• Review prepared loan documentation to ensure thoroughness, accuracy, and completeness with documentation standards within specific task SLAs.
• Address inquiries from vendors, investors, Portfolio Managers, etc. professionally and in a timely fashion.
• Review daily task queue and exception reports to ensure completion of assigned duties within specific SLAs.
• Update and annotate all actions/follow-ups processed on loans in all appropriate systems.
• Prepare required reporting – management, investor, vendor, etc.
• Complete bulk updates to the Mortgage Electronic Records System, Inc. (MERS) database to ensure adequate reporting of changes in mortgage servicing rights and beneficial ownership interests in loans serviced by SMS.
• Administer and audit MERS system, signing authority, and MERS executed documents to ensure compliance with MERS membership rules.
• Review and process exception reporting at various stages of the inventory and check-in/check-out process.
• Complete monthly inventory audits with custodians, file centers and the onsite file room.
• Performs related duties as assigned by supervisor.

*These essential functions are fundamental to the role, and must be performed on-site, as they cannot physically be performed remotely. In addition, the Company has determined that an in-person presence is important to critical components of our work, including oversight, training, collaboration, and productivity. Items not marked (*) as essential on-site may still require partial on-site work to perform the role satisfactorily.

Education and Experience

• High school diploma or equivalent, required.
• Associates or bachelor’s degree preferred.
• 2-4 years’ experience in Document Administration or Mortgage Servicing or similar field.
• Prior year performance evaluation of 3.3 or better. (Internal candidates only)
• Direct Supervisor recommendation. (Internal candidates only)

Knowledge, Skills, and Abilities

• Intermediate understanding of mortgage servicing and originations – Post Closing, Loss Mitigation, Bankruptcy, Foreclosure, and REO (Real Estate Owned).
• Intermediate knowledge of all servicing systems, image repositories, MERS, collateral tracking systems, custodial systems, and vendor systems.
• Intermediate knowledge of abstracting land records, reviewing title reports, reading legal descriptions, and surveys/plat maps.
• Intermediate knowledge of documents used to perfect security interest, transfer ownership and modify, subordinate, assume or correct existing mortgage documents.
• Intermediate knowledge of investor requirements for perfected collateral for delivery, sales, and certifications.
• Intermediate knowledge of Foreclosure and Bankruptcy requirements for perfected collateral.
• Ability to handle confidential material in a professional, ethical manner.
• Strong interpersonal skills to build and maintain professional relationships with vendors, co-workers, etc.
• Professional communication skills – written & verbal.
• Strong time management skills & ability to respond to vendor/inter-departmental requests in a timely fashion.
• Ability to prioritize workload to meet deadlines and achieve volume goals and performance standards.
• Proficient knowledge of MS Office: Word, Excel & Outlook Ability to merge, summarize and present data using excel functions such as pivot tables and formulas.
• Research & analytical skills to comprehend applicable state laws.

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

By applying to this position candidate acknowledges that this is not a remote role and is required to be on-site.

Company Perks:
• 15 Paid Time Off (PTO) days and 18 after 1st anniversary!
• 9 Paid Holidays
• Employee Engagement Activities

 Company Benefits:
• Medical (including Health Savings Account & Flexible Savings Account)
• Dental - RX – Vision – Life, Disability Insurance – 401(k) Plan with company match! – Employee Assistance Plan 

•  Performance-based Incentives
• Pet Insurance

• Advancement Opportunities

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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