Document Remediation Specialist/Technical Writer

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Suitability:

Public Trust/Other Required:

Other

Job Family:

Technical Documentation

Job Qualifications:

Skills:

Adobe Acrobat Microsoft Office Section 508 Compliance

Certifications:

Experience:

5 + years of related experience

US Citizenship Required:

No

Job Description:

We are GDIT. The people supporting and securing some of the most complex government defense and intelligence projects across the country. We ensure today is safe and tomorrow is smarter. Our work has meaning and impact on the world around us but also on us and that’s important.

GDIT is your place. You make it your own by embracing autonomy seizing opportunity and being trusted to deliver your best every day.

We think. We act. We deliver. There is no challenge we can’t turn into opportunity. And our work depends on a 508 Document Remediation Specialist/ Technical Writer joining our team remotely to support the Centers for Medicare and Medicaid Services (CMS) Marketplace Assister Technical Support (MATS) program.

At GDIT people are our differentiator. As a 508 Document Remediation Specialist/ Technical Writer you will be trusted to work closely with the MATS Training Team to provide Section 508 compliance document accessibility reviews and document remediation to ensure all training deliverables comply with Section 508 of the Rehabilitation Act standards and are accessible for individuals with physical sensory or cognitive disabilities. You will also build subject matter expertise in health care laws and regulations to draft and edit public-facing documents in plain language including training storyboards slide presentations policy documents user guides and other technical support materials. In this role a typical day will include:

HOW YOU WILL MAKE AN IMPACT

• Using Microsoft Office and Adobe Acrobat Pro including the Accessibility Checker in both programs to identify and remediate errors in Section 508 compliance including errors in document structure headings reading order images charts and tables and any other document accessibility issues.

• Editing and finalizing documents to follow a logical order when read by text-to-speech software (e.g. JAWS).

• Designing and developing document and file templates that adhere to 508 accessibility guidelines.

• Advising staff on policy and best practices for creating accessible materials.

• Researching preparing and editing public-facing health policy technical documents for publication including webinars job aids fact sheets and standard operating procedures.

• Preparing editing and standardizing storyboards for various web-based training products.

• Preparing and editing contract deliverables as assigned including meeting minutes internal job aids and quick reference guides.

• Building content expertise while using solid proofreading and layout skills to develop polished client deliverables.

• Supporting program-wide development of training content and materials by distilling complex health policy and technical support topics in plain language.

• Ensuring documents meet customer specifications including standards for quality graphics format and style.

• Maintaining current knowledge of relevant technology as assigned.

• Acting as a liaison between the program and CMS regarding team members’ access to CMS systems and tools.

• Completing other duties and special projects as assigned.

WHAT YOU’LL NEED TO SUCCEED

• Bachelor’s degree in public policy public administration business English communications or other related field.

• 5+ years of hands-on experience preparing and editing technical documents.

• Strong proficiency producing editing and finalizing documents including PDFs that are Section 508 compliant/readable by text-to-speech software such as JAWS .

• Hands-on experience tracking schedules and/or project milestones and troubleshooting delays with stakeholders.

• Strong proficiency in Microsoft Office Suite including Word Excel and PowerPoint and the Accessibility Checker for each.

• Strong proficiency with Adobe Acrobat Pro and its Accessibility Checker.

• Candidate must be able to obtain Public Trust clearance.

• Candidate must have lived in the United States at least three (3) out of the last five (5) years.

Preferred Skills :

• Motivated to learn new skills and flexibility to take on a variety of tasks (e.g. writing editing tracking and project support).

• Ability to work independently and collaboratively with minimal oversight.

• Experience with SnagIt or similar screen capture and recording software.

• Ability to set priorities manage time and work under time constraints.

• Excellent written and oral communication skills and ability to multitask.

• Sound analytic problem solving and qualitative skills.

• Strong customer service in the form of good work product and project-task management experience.

• Knowledge of health care policy issues related to implementation of the ACA HealthCare.gov and Federally-facilitated Marketplaces.

• Health Care Industry or Centers for Medicare and Medicaid Services (CMS) experience.

• Proven team player with a customer service-oriented and solution-focused attitude.

WHAT GDIT CAN OFFER YOU:

• 401K with company match

• Challenging work

• Internal mobility team dedicated to helping you own your career

The likely salary range for this position is $76500 - $103500. This is not however a guarantee of compensation or salary. Rather salary will be set based on experience geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

T elecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options some with Health Savings Accounts dental plan options a vision plan and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance GDIT offers employees full flex work weeks where possible and a variety of paid time off plans including vacation sick and personal time holidays paid parental military bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations personal business and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income other offerings such as short and long-term disability benefits life accidental death and dismemberment personal accident critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting technology and mission services to every major agency across the U.S. government defense and intelligence community. Our 30000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide offering leading capabilities in digital modernization AI/ML Cloud Cyber and application development. Together with our clients we strive to create a safer smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems to enabling digital transformation and cloud adoption our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status or any other protected class.