Documentation Specialists

 We are seeking a Documentation Specialist to become an integral part of a potential project. The Documentation Specialist will work with our customers and internal delivery team to ensure successful documentation is completed and organized. 

Responsibilities: 

• Lead and/or participate in requirements gathering and analysis sessions with clients to determine project requirements.
• Develop, prepare and maintain functional, configuration and system documentation for computer software. 
• Produce user documentation, documents enhancements or changes to a product or process using a standardized style and structure. 
• Researches, reviews and collects all related technical information to be reflected in the documentation. 
• Accountable for reviewing and finalizing extensive functional and technical documentation.
  
• Ability to elicit and translate high-level business needs into specific and concise processes.
• Proficient in testing to ensure successful execution and appropriate application of solutions.
• Accountable for self-organization and tracking completion of assigned tasks including successful delivery of assigned project milestones.
• Prepare and present training content to clients as needed.
• Assist with RFP/RFI discovery, analysis, and responses.
  

Business Qualifications: 

• 7+ years professional experience with a minimum of 5 years in consulting, preferably working in client-facing mission-critical projects.
• Excellent communication skills to include internal/external interaction, documentation and presentations.
• Experience working in SDLC, testing and validating solutions as part of a high performing team.
• Proficiency in Microsoft Visio, Microsoft Excel, Microsoft Project and SharePoint preferred.
• Proven ability to self-manage and complete project deliverables.
• Confident in making decisions, accurate, detailed-oriented and able to problem solve/analyze.
• Good interpersonal, listening, written and verbal communication with basic project management skills.

Educational & Work Qualifications: 

• 4 Year degree in business administration, economics, computer sciences, Information Technology, or equivalent experience.
• No visa sponsorship available.

CIYIS is an Equal Opportunity Employer and all Qualified Applicants will receive consideration for employment without regard to Race, Color, Religion, Sex, National Origin, Disability Status, Protected Veteran Status or any other Characteristic Protected by Law.