Drayage Operations Executive

Job Summary:

The Drayage Operations Executive is a key team member of a high energy and ever-evolving department that supports domestic drayage pick-up and delivery services for our clients. They will be responsible for end-to-end-services for our clients, including carrier procurement, pricing, booking, and tracking containers through a shipment lifecycle. This position encompasses someone with a strong background in logistics, preferably drayage and port operations, and a drive for excellence. This role requires hands-on leadership and a person who is capable and willing to jump in for support and assistance to his/her colleagues with confident and strategic solutions. This individual will report to the Manager of Drayage Operations.

Essential Functions:

• Fully knowledgeable of all operational aspects of our TMS and how the workflow is setup to be as efficient as possible; brings suggestions how to automate and improve processes.
• Able to input and execute loads for dispatch/pick-up according to clients’ needs and requirements; is highly flexible and can mold to different customer demands.
• Proactive communicator via phone & ability to communicate at a high level via email.
• Possess a problem solving mentality; offer up creative solutions for issue resolution.
• Establish and create carrier relationships and partnerships at national port and rail heads. Build key relationships with both truckers and customers to ensure Cardinal Logistics is seen as best-in-class service provider.
• Excellent sense of container tracking to ensure we avoid all detention, demurrage, per diem, storage, etc.; Comes up with unique and effective solutions to eliminate these costs.
• Strong understanding of how Import Customs process works related to freight/cargo releases, pickup numbers, clearance procedures, Rail/CY operations, etc. and can act as a lead facilitator to keep containers moving.
• Ensure all documentation regarding drayage shipments are correct, clear and communicated to the appropriate parties; able to proactively identify when missing details will causes problems before they occur.
• Strong understanding of rate reconciliation for drayage shipments; ability to understand accessorials and importance of time sensitive resolution. Financially savvy to ensure carriers are invoicing based on quoted services.

Other Requirements:

• Reports to Manager of Drayage Operations
• 1-2  years in Drayage or Intermodal operations preferred
• Four year degree required
• Self-starter, highly motivated, and growth minded