Dynamics 365 Finance & Operations (FO) System Administrator (P3383)

84.51° Overview:

84.51° is a retail data science, insights and media company. We help the Kroger company, consumer packaged goods companies, agencies, publishers and affiliated partners create more personalized and valuable experiences for shoppers across the path to purchase.

Powered by cutting edge science, we leverage 1st party retail data from nearly 1 of 2 US households and 2BN+ transactions to fuel a more customer-centric journey utilizing 84.51° Insights, 84.51° Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.

Join us at 84.51°!

The Dynamics 365 Finance & Operations (FO) System Administrator will be responsible for configuration changes and maintenance of our Dynamics 365FO deployment. This includes liaising with internal customers to understand business needs for enhancements to Dynamics 365FO; making recommendations on how to satisfy those business needs taking into consideration best practice in Dynamics 365 and standardization of use across the organization; making any needed changes for enhancements and defects; and performing routine support including addressing service requests and incident investigation and resolution.

• Understand business needs and recommend, estimate, design, implement, and test best practice solutions for Dynamics 365 that work for all areas of the business.
• Assist in developing, testing, and supporting integrations with Dynamics 365.
• Maintain and configure workflows.
• Help prepare for and administer upgrades, and assist in identifying related training needs.
• Handle all basic administrative functions such as managing user access and security roles and maintaining field validation tables.
• Upload data files as needed by the business.
• Incident & defect management & resolution.
• Assist in training of users and answering questions.
• Assist in the process of identifying a Dynamics 365FO support partner as required.
• Liaise with external support partner to ensure all are aligned with the configuration and work with the vendor to process the work effectively.
• Establish and document processes to support all areas of responsibility.

Minimum Skills required:

• Experience as a Dynamics 365FO administrator.
• Experience using Azure Services.
• Proven ability to design and implement new processes in Dynamics 365FO.
• Strong understanding of the platform, with the ability to configure the system based on the needs of the organization.
• Strong understanding of Dynamics 365FO best practices and functionality.
• Experience with D365FO interfacing and integration.
• Strong data management abilities with an understanding of data governance and how the Dynamics 365FO data fits in with an overall company data model.
• A documented history of successfully driving projects to completion.
• A demonstrated ability to understand complex requirements and combine them with Dynamics 365FO best practice to translate them into functionality.
• Must be able to build and maintain a positive relationship with vendors and internal suppliers and customers.
• Must be able to manage and coordinate multiple projects simultaneously.

Position Specific Skill Preferences/Desires:

• Bachelor of Science in Computer Science, Informatics, Information Technology or equivalent work experience.

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