*Dynamics 365 Solution Lead

Ascend Learning is a national leader in data driven, online educational solutions for learners, educators and employers in high-growth, licensure-driven professions spanning healthcare, fitness and wellness, skilled trades, insurance and financial services. We are passionate about accelerating learning while impacting job readiness, employment success and employee retention with the belief that our work changes lives.

Our culture is intentionally results-driven and selfless with a relentless focus on our customers. We believe in trust, transparency, freedom and responsibility with a commitment to meritocracy, inclusion and diversity of thought. Continual investment in our over 1500 employees is also a core principle realized through ongoing professional development and providing opportunities to grow, develop and lead. Ascend Learning is headquartered in Burlington, MA with additional office locations and remote workers in cities across the U.S.

Ascend Learning is hiring now for a self-driven individual with experience in aligning business processes, implementing, and architecting Dynamics 365 CE. This is an individual contributor role working with both the stakeholders and software engineers but may ultimately include management responsibilities. This role is expected to interact with business stakeholders, other development leads/architects, business/platform analysts, QE resources, the Chief Architect, and members of the senior leadership team, as appropriate. The ideal candidate will work closely with cross functional teams and collaborate with engineers to develop standard platforms across multiple business units. This person will also possess the ability to take leadership for key initiatives and produce conceptual and logical architectures to meet strategic business, financial and technology objectives through prototyping concepts, documentation of systems, architectures, and business process flows.

This position is expected to work closely with the teams within the Enterprise Applications team, designing and overseeing the implementation of architectures related to systems such as CRM and related components, HubSpot, e-commerce solutions, and more. In addition to the leadership and architecture responsibilities, a firm understanding of the underlying technologies is required. This includes technologies such as:

Technology Platforms- Kafka (Messaging), Azure Service Bus, LogicApps, PowerPlatform

Business Services: Dynamics 365/CRM, Dynamics GP, Subscription Management, Payment Processing (PCI-Compliant), Order Fulfillment, Taxability, Contract Fulfillment, Marketing Automation, Lead Management, Omnichannel Platforms

Data serialization - JSON, XML, Avro

Documentation - Swagger, Container/Component/Sequence/etc. diagrams,

Languages - .NET/C#, JavaScript/Typescript, SQL, SSIS, ETL (Scribe)

This is a full-time role working hybrid from our Burlington, MA, Leawood, KS or Gilbert, AZ office location. Remote considered. May also require some travel.

Deep Understanding of:

• Provide technical leadership through architecture discussions, documentation, technical design, performing code reviews, providing guidance on building reusable components, and designing integrations
• Understand the business process; facilitate the discovery of entities, attributes, relationships, and business rules from functional experts and the user community
• Evaluate current environments, conduct research, recommend, and implement innovative designs that can enhance the reliability, security, productivity, and efficiency of systems
• Advocate for and embrace DevOps and CI/CD across the teams with a focus on scaling components and APIs horizontally, automated continuous deployment, version control, and monitoring.
• Build trust and works collaboratively with all levels of the Tech and Ops organization, including staff, business stakeholders, and executives
• Excellent verbal and written communication skills with all levels of users and management
• Strong influencing, negotiation, and conflict resolution skills

Education & Experience

• Bachelor's degree in Information Systems, Information Technology, Computer Science, Engineering, or equivalent work experience
• 4+ years of software architecture, design, and implementation with a variety of technologies
• 6+ years of cumulative experience implementing Microsoft Dynamics 365 Cloud along with expertise in Microsoft Power Platform: PowerApps, Flow/Power Automate, and Azure Apps.
• 3+ years of software development in C#, .NET framework, MVC, Web API, JQuery, JavaScript/Typescript, SQL, and SSRS. Expertise is also required in Microservices, Micro frontends, and asynchronous messaging using Kafka or LogicApps.

Skills & Abilities

• Must be able to produce clear documentation to convey architecture, development standards, roadmaps, and potential challenges to all both technical and non-technical resources
• Be responsible for all design and governance decisions for the D365 CE platform. Perform design reviews and manage the software development lifecycle. Act as ultimate technical owner for any automation. Validate software design and implementation, enforce robust tests, help formulate deployment strategies and ensure software is scalable, resilient and performant.
• Disciplined, dynamic and flexible to manage multiple projects and tasks, work effectively in a rapidly changing environment and meet ongoing and overlapping deadlines
• Strong oral and written communicator. Ability to summarize complex issues and situations concisely and clearly.
• Able to apply an entrepreneurial approach and passion to problem solving and product development.

Ascend Learning, LLC is proud to be an equal opportunity employer (M/F/Vets/Disabled). No agency or search firm submissions will be accepted. Applications for U.S. based positions with Ascend Learning, LLC must be legally authorized to work in the United States and verification of employment eligibility will be required at the time of hire.

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