Dyson Expert

About Us

Dyson technology works differently, it is engineered to solve real problems. The best way to understand it is to experience it. This is why we created Dyson Demo - a place that brings to life the science and engineering at the heart of our machines.

At Dyson, we sell by demonstrating. Our Experts, Stylists and Retail Strategy and Operations team are Dyson advocates who know our technology inside out and are excited by it. They are the face of Dyson, connecting our world-leading and pioneering technology with shoppers and owners.

About the Role

Are you dynamic, passionate and eager to represent an International Technology Brand? Pioneering technology is at the heart of every new Dyson machine. You will bring this to life by showcasing our unique technology through live demos (in store, and there could be live stream opportunities too) to create impact.

Our approach is unique - it is all about the experience for our potential owners. Our team of Experts are confident and knowledgeable. They understand the importance of consultation and ensuring that customers are well informed and are guided to select the right product to solve their problems. When shoppers have the right product for their needs, they are excited to share their experience with others - that’s what we are looking for!

Join our exciting team to learn more about how you can contribute to a winning team!

Our mission

• Provide an outstanding client and after-sale service to all visitors and clients
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs, providing product advice, and anticipating their future requests
• Cultivate a robust client portfolio to secure a proactive and growing business
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
• Show a transparent and genuine attitude with the client and create a unique connection with them
• Communicate in a professional and authentic way, with clients and colleagues
• Effectively use all the available tools to optimize business opportunities
• Proactively support the front and back-of-house teams, their achievements and ultimately the overall team spirit
• Adhere to all company policies and operational procedures and follow them

About You

• 2+ years’ professional Retail Sales experience, providing high-quality service focused on client needs. Experience in technology and prestige luxury brands an asset
• Have a natural business mindset and an entrepreneurial spirit with proven track record in achieving and exceeding quotas

• Strong team spirit to achieve common goals – build strong relationships within Dyson as well as with our third-party retail partners
• Self-motivated, able to work independently and understands when to seek guidance

• Proactive, enthusiastic, & with a problem-solving attitude

• Excellent communication and interpersonal skills
• Strong negotiation skills combined with an adaptable approach to selling
• At ease with using tools and applications (e.g. Word, Excel, Teams, Outlook etc)
• Comfortable in working retail hours (including weekends, holidays), up to 8 hours per shift

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.