E-Commerce National Account Manager

Our Mission is to be #1 by creating a better life for our customers. At LG Electronics, we make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we offer the latest innovations to make "Life Good"! As a global leader, we strive for greatness not only in the products we make but in our people. That is why we are currently seeking the newest innovator to join our dynamic team as an E-Commerce National Account Manager located in Alpharetta, Georgia. This role is onsite.

What we can offer you:

Culture for Growth | Top Notch Employee Health & Well Being Benefits | Every Voice Matters | Global Reach

The Opportunity:

As an E-Commerce National Account Manager, you will be responsible for achieving and exceeding revenue and gross margin targets within the assigned account base. You will be working daily with internal LG stakeholders on all aspects of strategy, planning, developing, executing, and growing LG's e-commerce (online) business. To be a successful E-Commerce National Account Manager, you must have and demonstrate solid business acumen and thought leadership in the following areas: sales, marketing, operations, and account P&L. You must also have excellent customer relational skills, both at the account and internally at LG.

What You'll Do:

• Sales/Account management for key online national accounts

• Identify, drive, and maximize sales opportunities within established and prospective target accounts

• E-Commerce channel management to maximize sales; enhance LG's presence & identity

• Online product assortments, digital campaigns effectiveness, and aligning digital investments to financial goals

• Drive digital marketing including digital asset development and execution

• Partner with the dedicated team sales support operations manager to proactively manage all customer operational and electronic content system requirements (SKU maintenance, pricing, item data management, digital assets, etc.)

• Develop, support, and execute customer online joint business plans and business reviews

• Maintain accurate volume forecasting to ensure adequate order fulfillment and minimize unproductive inventory

• Monthly and quarterly sales/production forecast management in collaboration with category specific demand planner

• Work closely with LG product management to define new market/product opportunities and identify gaps in existing programs

• Establish, maintain, and cultivate rapport with customer merchants and buyers

• Maximize available corporate resources to ensure on-time product and program launches

• Manage to meet/exceed monthly, quarterly and annual sales targets

• Establish effective relationships and collaborations with internal stakeholders and departments (Digital Marketing, Channel Marketing, Operations, Customer Support, etc.) to address key business issues, opportunities, and ensure execution

• Maintain brand and product knowledge

• Provide real time updates of competitive intelligence and market trends

Desired Qualifications:

• BA/BS or equivalent relevant experience with advanced and progressive skills in sales with Large National Retail Accounts (Home Depot, Amazon, Lowe's, Wal-Mart, etc.). Knowledge of Home Comfort or seasonal industry preferred

• Strong digital / e-commerce experience with detailed understanding of industry tools, capabilities, retailers, systems, platforms, and trends

• Extensive knowledge and understanding of consumer e-commerce (.com) including sales process, strategic planning, business drivers, promotion planning, shopper insights, KPIs,

• Knowledge of sponsored advertising and platform algorithms

• Outstanding communications skills

• Solid business acumen and thought leadership in sales, marketing, operations, finance and account P&L

• Proven ability to own and develop customer relationships and account management process

• Navigating complicated, multi-dimensional business situations

• Communicating effectively to a diverse background of people

• Ability to work in a multi-cultural environment

• Effective presentation skills (design, development, and delivery)

• Flexibility to adapt to both internal and external (customer) changes

• Availability and willingness to travel (up to 30%)

At LG Electronics, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law or other protected traits/characteristics. Consistent with our commitment to providing equal opportunity and embracing diversity, we have implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.

In addition to the above, we believe that pay transparency is a key part of diversity, equity, and inclusion. Our salary ranges take into account many factors in making compensation decisions including but not limited to skillset, experience, licensure, certifications, internal equity, and other business needs. We consider geographic pay differentials in final offers. Because we operate in many geographies and have many business units across the United States, where applicable, may not reflect the specific business or geography differential that will apply to the final offer.