E-commerce Operations Manager
Job Description
Stackline is the first full-funnel connected commerce platform for the world's most innovative brands. Business leaders, product innovators, performance marketers, and analysts trust Stackline as the single source of commerce truth. Fueled by our proprietary neural network, our market insights, revenue metrics, behavior analyses, and autonomous functionality create the actions that determine success or failure.
Founded in 2014 in Seattle, we have offices in Minneapolis, New York, Salt Lake City, and London. Since November 2020, Stackline has raised $180 million in strategic investments from Goldman Sachs Growth Equity and TA Associates.
Stackline is on a mission to fuel the future of commerce by bringing brands and customers closer together.
About The Role:
Join the Professional Services Team, Operations as a Manager, where you will utilize Stackline’s proprietary data set to uncover opportunities as a trusted advisor to some of the biggest brands in the world. The Manager, Operations will be responsible for helping clients solve their largest supply chain and operations problems by identifying root cause drivers, providing strategic insights and creating scalable solutions. They will leverage data to drive cost savings initiatives, build custom reports and provide insights on how to maximize logistical efficiencies with retailers. This individual will innovate and be part of creating the tools and systems that will help brands successfully operate their businesses.
- 5+ years of relevant supply chain and/or account management experience
- 4+ years e-commerce retail OR consulting experience
- 4+ years of experience using Microsoft Excel to analyze large amounts of data and draw insights
- Demonstrated experience drawing insights from data to provide recommendations to clients on e-commerce strategy
- Demonstrated ability to stay organized while prioritizing and managing workflows
- Track record of synthesizing various data inputs into cohesive, creative, and polished client deliverables
- Demonstrated excellent written and oral communication skills
- Experience reducing fines & fees driven by chargebacks & short payments associated with e-commerce Retailers
- Experience manipulating data with technologies such as Redshift, SQL or similar technology
- Experience working in a startup, retail, digital advertising, or e-commerce environment.
Benefits and Perks:
It’s important that each and every employee feels they are supported and can complete their life’s best work today and in the future. As part of that, we are committed to doing our part in addressing pay gaps and discrepancies by providing pay transparency for all of our roles. Actual salaries are just one component of the compensation package and may vary above or below the range based on job-related knowledge, skills, experience, geographical location, and performance. The pay range for this position located in London is £55,000 - £85,000 per year. Other rewards may include annual bonuses, short- and long-term incentives, and other team-specific awards. In addition we provide a robust benefits and perks package.
Stackline is committed to creating a diverse environment and is proud to be an equal opportunity employer. We encourage applicants from all backgrounds to apply. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Date Posted
10/02/2024
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