EA and Office Manager (Fixed Term Contract)

We’re powered by purpose

Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms. 

We have been recognised in AFR’s Fast 100 list, Deloitte’s Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020! So don’t miss your opportunity to join a thriving scale-up and deliver change to Australia’s care and support sector.

The Executive Assistant & Office Manager will be responsible for providing high-touch administrative support to the CEO and Executive Team. The successful candidate will be a proactive problem solver, an excellent communicator, and a dependable team player.

This role reports to the Head of People, you will work in a hybrid manner but are required in the office 3 out of 5 days a week (Tuesday, Wednesday and Thursday). 

This is a Fixed Term Contract with a start date in November and end date in December 2025.

Day to day will see you:

• Provide administrative support to the CEO and Executive Team including managing calendars, scheduling appointments, and arranging travel.
• Act as the first point of contact for the CEO, for internal and external stakeholders, through managing phone and email correspondence.
• Prepare and edit documents, reports, and presentations.
• Coordinate and manage external meetings, including board meetings and committee meetings.
• Work with the Executive Team to coordinate and facilitate internal meetings, oversee calendars, define objectives, purpose and agendas for maximum effectiveness.
• Create a consistent, systematic process for external and internal meetings for highest and best use of time; draft prep materials and agendas in advance, record notes and keep meetings on track, and follow up for successful completion of action items.
• Maintain confidentiality and handle sensitive information with discretion.
• Prioritise conflicting needs and handle matters expeditiously, proactively, and follow-through on actions to successful completion.
• Develop best practices for communication, documentation and information sharing across the organisation.
• Coordinate company wide meetings and in office/team activities (logistics, content, preparation).
• Conduct research and provide support on special projects as directed by the CEO and Executive team.
• Office administration and facilities management duties include greeting visitors, maintaining the reception and office area, managing mail, keeping the office fridge stocked and facilities running smoothly and overseeing office policies such as WHS.

A bit about you:

• Minimum of 5 years of experience as an Executive Assistant or similar administrative role.
• Strong understanding of office management and procedures.
• Excellent verbal and written communication skills, including the ability to compose and edit correspondence and documents.
• Excellent organisation and time management skills, with the ability to manage multiple priorities and meet deadlines.
• High degree of professionalism and ability to maintain confidentiality.
• Strong interpersonal skills and ability to work collaboratively in a team environment.
• Proficient in the Google Suite (docs, sheets and slides) and other business productivity software (trello, miro, figma).
• Proven ability to prioritise and manage multiple tasks simultaneously.
• Experience coordinating travel arrangements and organising events.
• Experience managing sensitive and confidential information.
• Ability to form relationships and influence a diverse range of peers and stakeholders. 

Our Values

We’re Switched On 💡

We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights. 

We’re Bold 📣

We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas. 

We’re One 🤝

We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.

We’re Impactful 🌟

We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.

Our Benefits

Power your career ⚡️

Learn from industry experts, experienced leaders, and on-the-job opportunities. 

Work away 🌎

Get a creative boost working overseas for 4 weeks in a rolling 12-month period. 

Access parental leave 👶

Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation. 

Work with flexibility 🏠

We’re a hybrid workplace. Collaborate at home or in the office - whatever works for you and your team. 

Take a floating public holiday 🫶🏾

Acknowledge a significant day your way with family and friends. 

Be rewarded 🏆

Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program. 

Get paid to take a break 🏝️

Get one extra paid leave day per quarter for what makes you happy.

Inclusion at Mable 

Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees and candidates. 

People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply.

We take pride in highlighting our dedication to our policies, fostering flexible work arrangements and championing inclusive practices for women in tech.

If this role has stood out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well bring something to the Mablehood we are looking for! 

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Where to find us online

Careers Page - https://bit.ly/3Mz8Ym1

Glassdoor - https://bit.ly/3z0K328 

YouTube - https://bit.ly/34L7DlP 

Instagram - https://bit.ly/3pgAOXk 

Facebook - https://bit.ly/3ic6LhQ 

LinkedIn - https://bit.ly/3ie6Q4U