EAM Technical Support Representative

Job Summary:

At AssetWorks, the EAM Support team is redefining support with our intelligent swarming approach, where we operate without a traditional tier structure. Our team works together, pooling our knowledge and skills to solve customer support issues. It is a collaborative and dynamic way of working, where everyone has a chance to learn and grow.
The Technical Support Representative will provide help and technical assistance to the internal/external customers. You will utilize your MS Azure hosting and MS SQL skills and work with other technologies like Oracle databases, Elasticsearch, web servers, mobile devices, printers, tablets, and Crystal Reports. The position will include setting up new systems and upgrades for hosted and on-premises customers.

Job Description:

At AssetWorks, the EAM Support team is redefining support with our intelligent swarming approach, where we operate without a traditional tier structure. Our team works together, pooling our knowledge and skills to solve customer support issues. It is a collaborative and dynamic way of working, where everyone has a chance to learn and grow.

The Technical Support Representative will provide help and technical assistance to the internal/external customers. You will utilize your MS Azure hosting and MS SQL skills and work with other technologies like Oracle databases, Elasticsearch, web servers, mobile devices, printers, tablets, and Crystal Reports. The position will include setting up new systems and upgrades for hosted and on-premises customers.

Benefits:

• Generous Paid Time Off
• 11 Paid Holidays
• Medical, Dental, Vision, Life insurance benefits with various choices and generous employer contribution
• 401k with employer match which immediately vests
• Annual Company Bonus
• Career growth and mentoring opportunities as a smaller business unit within the Volaris Group
• Tuition Reimbursement Program
• Employee rewards and recognition programs
• Optional Employee Stock Purchase Program with company match
• Pet insurance
• TicketsatWork program, discounted entertainment tickets to movies, sporting events, hotels, live performances, etc.
• Referral bonuses
• Employee engagement events
• Flexible remote work arrangements

Worker Type:

Regular

Number of Openings Available:

0