EAS Specialist II - CAN

Now is your chance to join an organization that drives change. We’re a company that’s consistently on top employer lists.

Why join us:

• There is a reason we boast numerous awards like “Great Place to Work Certified” and “Best Place to Work” For Moms, Dads, LGBTQ, and Vets (just to name a few). At Deluxe, we know that great people make a great organization.

• We value our people so offer the typical benefits (PTO, Medical, Dental) PLUS: Volunteer time off, paid maternity/paternity leave, tuition reimbursement, pet bereavement and more!

• A culture that keeps people. 42% of our team has been here over 10 years. When we asked our team why, we heard the people, benefits, family/home time, diversity, and team culture.

• We believe our people drive our success and growth, so we back that up with employee stock grants. Every employee at Deluxe is an owner!

The Enterprise Application Support Specialist role is an IT technical analyst role with the RDM host team accountable to ensure the proper functioning of live, operational, customer-facing environments that are cloud-based, SaaS architectures. The team maintains availability and monitors performance as well as diagnosing problems, anticipating trends and the development of new tools to support the platform. The computer environments are primarily Windows server domain-based running MS SQL Enterprise databases with proprietary image and transaction processing systems for the financial industry. There is also Linux in the supported environment.

• Active monitoring and review of production applications for performance and accuracy.

• Cooperative troubleshooting and analytic work with other technical members and members of development, QA and support teams.

• Independent work analyzing trends in data and reporting on anomalies.

Basic qualifications:

• Associate’s degree in computer science or related field

Preferred qualifications:

• 3 years of experience in Enterprise application support or technical operations with experience in managing the resolution of business critical and time sensitive issues

• 3 years of knowledge of current Microsoft Server platforms

• 3 years of experience in XML/Https/MS.Net/Client-Server architecture

• 3 years of experience in troubleshooting and problem-solving skills to diagnose software and network issues.

• Experience with Linux CLI

• Network and systems administration experience

• Knowledge of the administration and programming of MC SQL server 2005+ within a production class environment

• Ability to document job-related procedures

• 5 years of experience with technical analysis

• Programming experience is a definite asset

Additional Basic Qualifications:

Must be 18 years of age or older

AODA: Deluxe Corporation and Deluxe companies will provide reasonable accommodation for qualified individuals with disabilities. If you need assistance with any part of the application or hiring process, please contact us at [email protected].