eCOA Application Specialist

eCOA Application Specialist - Europe - Home or office based

ICON plc is a world-leading healthcare intelligence and clinical research organization. We’re proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development

Reporting to the Senior Manager, PCS, the eCOA UAT Lead member is a key member of the eCOA Solutions team.
The eCOA Application specialist acts as the ICON expert that approves the design of eCOA Systems and creates appropriate testing plans and scripts to ensure system is adequately tested prior to deployment.

What you will do:

• Proactively identify and highlight potential risks to delivery timelines

• Review & approve design eCOA Vendor design documentation to ensure alignment with the protocol

• Create Test Plan documents and reports

• Write series of UAT scripts that ensure eCOA Vendor platforms are adequately tested prior to go live

• Execute test scripts as required

• Support the Project Manager, COA by giving accurate estimates of delivery time and factors that impact delivery time associated with their defined tasks

• Attend meetings with internal teams and Sponsors and represent eCOA Solutions team as expert on system design and testing

• Recognize, exemplify and adhere to ICON's values, which center on our commitment to People, Clients and Performance.

• As a member of staff, the employee is expected to embrace and contribute to our culture of process improvement with a focus on streamlining our processes adding value to our business and meeting client needs

• Track project deliverables using appropriate tools

• Other duties as assigned

Education, skills and experience required 

• Bachelor’s degree in related field or equivalent experience

• Minimum of 3 years’ experience in IRT/eCOA or related field

• You will have significant experience in eCOA, research technology, Outcomes Research, or eClinical/Clinical field or related services/industry.

• Comfortable managing a variety of tasks at one time

• Strong leadership, influencing, and motivational skills

• Excellent communication skills

• Fluency in English both verbal and written

• Analytic, problem-solving skills

• Focus on continuous improvement

What ICON can offer you:

Visit our careers site to read more about the benefits ICON offers.

ICON, including subsidiaries, is an equal opportunity and inclusive employer and is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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