eCommerce Inside Sales Representative

As an Inside Sales Representative versed in Full-Cycle sales strategy, as an eCommerce Inside Sales Representative, you will prospect lead, foster client relationships, and close converted or new business. In this role, you will play an instrumental part in the launch of the Pitney Bowes SendTech digital shipping solutions team and will be the driving force behind the entire sales cycle of our SaaS products. 

Your success will directly impact the growth of our fast-growing software business and play a key role in driving customer adoption and revenue. You are fueled by the prospect of proactively engaging with prospective customers to identify value for their business and seamlessly migrate them to our platform. 

The wage range for this position is $22 to $28 / hour, with the actual pay dependent on your skills and experience as they relate to the job requirements and the location where you will be performing the job. This position is eligible to participate in a sales incentive compensation plan earning up to $25,000 OTI.

You Will 

• Own the ‘top’ of the sales funnel by leveraging various tools (e.g., LinkedIn) to identify eCommerce prospects and qualify leads for our digital shipping solutions 

• Oversee the entire sales cycle (i.e., from lead generation to closing) for the SMB portfolio 

• Generate leads across larger eCommerce businesses and collaborate with Account Managers driving them to close 

• Maintain active engagement with prospects across multiple channels (e.g., phone, email, social media, etc.) 

• Become an industry expert in eCommerce for global and domestic logistics, as well as a product expert who can identify and resolve inefficiencies and pain points in customer workflows 

• Prepare and execute sales strategies to ensure conversions and adoption 

• Collaborate with cross-functional teams to improve our software products and identify new opportunities for company growth based on customer feedback 

• Think critically about sales data and recommend new and scalable strategies  

• Build relationships with decision-makers at all levels across a diverse set of industries 

• Use Salesforce and other sales tools to manage all lead data upholding the integrity of information 

• Prospect and generate leads through our database of prospects and build a pipeline of new prospects utilizing sales tactics 

• Engage with outbound/inbound prospects to promote SendTech’s benefits, technology, and services 

You Have 

• A history of WINNING as a hunter of high-value opportunities, primarily acquiring your leads via outbound calling and emailing 

• Found success in environments that require a high level of self-reliance 

• A strong focus on consistent execution  

• A mastery of strategic selling techniques to identify client needs and promote Pitney Bowes services 

• A strong and proven understanding of eCommerce, shipping, and SaaS products 

• Excellent communication and relationship-building skills 

Preferred education and/or experience: 

• Experience selling SaaS solutions 

• Proficiency with Salesforce 

• Bachelor’s degree (or equivalent experience to match)