Ecommerce Merchandising Assistant

Who We Are
Munchkin is one of the most innovative and fast-growing consumer product companies in the world! With over 320+ patents under our belt, we continue to create solutions that leave our customers asking, "how did I ever live without this?" Recognized as #8 on America's Most Innovative Companies list by Fortune Magazine, innovation is the core of our company DNA and has been driving our designs for 30 years!
Founded in 1990, Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart and Amazon and has global distribution in over 50 countries. We are industry leaders in design and innovation with over 140 international product and brand design awards in the past 5 years and growing!
We lead with our core values and believe that investing in the community is our responsibility. We create opportunities for every child's potential and well-being through the Radiant Colors program, work to create a sustainable future, and in partnership with the International Fund for Animal welfare have committed to animal conservation.
After 30 years of being a leader in the baby industry, Munchkin is growing up and expanding our business reach to even more consumers with the launch of Curio, a highly curated line of home goods inspired by curiosity.
There is no better time than now to join Munchkin as we embark on our next and biggest growth journey moving us into technology focused, higher valued products, and household consumer goods. Munchkin is growing up and you could be the next influential leader to play a key role in driving enormous customer-centered value and rapid growth.
What You'll Do
The Ecommerce Merchandising Assistant supports the Direct to Consumer team by taking responsibility for the daily operations involved in maintaining the Munchkin brand ecommerce site. This role will also assist in the execution of the merchandising strategy for Munchkin.com and work cross-functionally with other teams to provide administrative support on projects that impact our DTC business.

• Upload website assets (creative, copy, product imagery, pricing, promotions, etc.) to munchkin.com and complete QA process before pushing to live website
• Monitor munchkin.com inventory to maintain stock availability and take responsibility for inventory management processes
• Maintain and update products on munchkin.com, ensuring that products are correctly merchandised consistent with brand standards, customer input, market trends and business strategy
• Work with the Customer Satisfaction Team to support customer satisfaction by monitoring reviews and addressing inquiries related to orders and products
• Manage and resolve order transaction disputes and chargebacks
• Partner with Marketing, Brand Design, Planning and Operations teams to approve content to go live on the website, performing quality assurance tasks and troubleshooting where applicable
• Support the continual maintenance and updating of website design, navigation, product pages, category pages, internal search, cross-sell, and more
• Provide administrative support for the E-Commerce team as needed
• Participate in weekly team meetings with cross-functional partners to recap business results

Bring It!

• BA or BS degree
• Flexible and adaptive to changing priorities; able to organize, multi-task and prioritize workload to meet deadlines, project management tool experience is a plus
• Demonstrate strong logical analysis and problem-solving skills
• Team-oriented with ability to productively interact with team members and partners across functions and levels and provides open and clear communication
• Outstanding attention to detail and accuracy required
• Positive and proactive; eager to grow and learn
• Must have proficiency in Microsoft Excel
• Knowledge of HTML, Photoshop or other design tools is beneficial

We Got You Covered!
As a Great Place to Work Certified™ company, we are committed to offering the best to our employees. We offer a comprehensive benefits package that includes medical, vision, dental, prescription drug coverage, life insurance, wellness benefits, generous employer-matched 401(k) plan, Paid Childcare Leave, among other benefit plans. Our total rewards are top of market and includes competitive salary, bonus and opportunities to earn equity. We focus on supporting employee development and growth.
We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At our company-wide award functions, we take time to recognize the talent and dedication of the people who make Munchkin the most loved baby lifestyle brand in the world.
To give our people flexibility, we offer hybrid work environment. Munchkin's Hybrid Schedule is where an employee works in the office on Monday, Wednesday, and Thursday, and remotely from home on Tuesday and Friday.We also provide annual weeklong global office closures giving our people a chance to recharge.
Salary range: $55,000 - $60,000 annually
To learn more, visit us at www.munchkin.com .
Munchkin welcomes and values what makes everyone unique. We're proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit and business needs. We recruit, employ, train and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other protected status.
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