eCommerce Parts Ordering Specialist

EquipmentShare is Hiring a eCommerce Parts Ordering Specialist

EquipmentShare is searching for a eCommerce Parts Ordering Specialist for our Mexico, MO, location to support our team as the department continues to grow. Remote work is an option.

Primary Responsibilities

• Ability to research and Identify machine parts and components.
• Quickly to respond to inbound sales leads/ phone calls.
• Ability to obtain and prepare parts quotes.
• Prepare orders for internal and external customers.
• Confirm order/invoice accuracy.
• Build and expand relationships for parts sales for internal and external customers.
• Maintain and nurture existing customer relationships to ensure 100% customer satisfaction.
• Promptly respond to and resolve customer inquiries, requests and complaints.
• Help with the buildout/expansion of our Product catalog.

Why We’re a Better Place to Work

• Competitive salary.

• Medical, Dental and Vision coverage for full-time employees.

• 401(k) and company match.

• Generous paid time off (PTO) plus company paid holidays.

• Stocked breakroom and full kitchen, chef prepared meals daily (breakfast and lunch).

• State of the art onsite gym (Corporate HQ) with instructor led-courses/Gym stipend for remote employees.

• Seasonal and year round wellness challenges.

• Company sponsored events (annual family gatherings, happy hours and more).

• Volunteering and local charity initiatives that help you nurture and grow the communities you call home. Employees receive 16 hours of paid volunteer time per year. 

• Opportunities for career and professional development with conferences, events, seminars and continued education. 

About You 

Our mission to change an entire industry is not easily achieved, so we only hire people who are inspired by the goal and up for the challenge. In turn, our employees have every opportunity to grow with us, achieve personal and professional success and enjoy making a tangible difference in an industry that’s long been resistant to change. 

Skills & Qualifications 

• Previous experience in the construction or heavy equipment industry a plus
• Knowledge of excel the use of spreadsheets
• Must possess exceptional customer service, organization and time management and communication skills.
• A high school diploma or equivalent is required.

EquipmentShare is committed to a diverse and inclusive workplace. EquipmentShare is an equal opportunity
employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation,
protected veteran status, disability, age, or other legally protected status.