EDI Analyst - Hybrid (Atlanta)

Reporting to the Integration Application Manager the incumbent will manage EDI trading partner onboarding and maintenance, manage EDI communication setup/maintenance, EDI error troubleshooting and support, as well as other duties as assigned.

Candidates must reside in or around the Atlanta area to be considered for this role.

Key Skills Required

• Strong analytical mindset, decision-making and problem-solving skills
• Ability to influence - communicate clearly and concisely to gain alignment and drive action across varying audiences
• Strong Excel and PowerPoint skills
• Time management and project management skills a must!
• Attention to details and dedication to getting things right
• Maintain high level of organization, time management and project management skills, commitment to follow through, enthusiasm, and motivation

Primary Responsibilities and Essential Functions

• EDI error troubleshooting and support, EDI related helpdesk
  • Review of inbound/outbound EDI errors in CIC cockpit hourly - customer and supply chain
  • Review and respond to helpdesk tickets within SLA
  • Troubleshoot EDI errors to resolution or escalation
• EDI Trading Partner onboarding, maintenance, and support
  • Process new trading partner setup requests - including acting as primary point of contact, reviewing testing guidelines, and completing initial communications set-up
  • Maintain AS2 and/or other EDI communication methods
• EDI related administrative duties and project tasks as assigned
  • Data cleanup, partner profile updates and maintenance
  • Ad Hoc data requests

Education/Experience

• Associated, Bachelors, or Certification
• 3-5 years of EDI or related IT support

Characteristics Needed to be Successful

• We are looking for someone with a passion for service. You don't have to be the loudest voice in the room, but you do have to love coming to work every day and you must have an authentic pride in your work.
• You must be a resourceful self-starter. If you wait to be told to do something before you do it, this isn't the place for you.
• We need someone who is adaptable. The pace of change in our business is rapid. We create plans, but we're always ready to shift as needed to accomplish our goals.
• You must be able to establish and retain trust across the organization. It's a small company - there will be several critical relationships that can mean the difference between success and failure.

About us

good2grow® is a children's beverage company based in Atlanta, Georgia. Our mission is to use fun to help kids consume healthier products. And our commitment to this mission has made us a high-growth innovative beverage company, with a large, diverse, and ever-growing set of retail partners. We create better-for-you drinks that give both parents and kids a smile by combining great taste with tons of fun. We partner with some of the biggest names in entertainment including Disney, Universal Studios, Nickelodeon, Hasbro and so many more to top our products with 100s of all of their favorite characters. Our line of products includes snacks, juices, flavored waters, and milks, so there's something to make everybody smile.

Why join us?

good2grow® offers a competitive benefits package, including Medical, Dental, Vision, 401(k) with company match, Health Savings Account, Flexible Spending Account, Short and Long Term Disability (along with salary continuation), a robust Parental Leave Policy, Life Insurance, 12 Paid Holidays, plus a generous Paid Time Off package. Through our community involvement and employee engagement initiatives, you will see that we value our employees' experience and the community around us. At good2grow®, you will be consistently challenged, and your opportunities will only be limited by your ambition!

Our Culture

Not only are our products fun, so is our organization! We are visionaries with a growth mindset, built on trust, integrity, and collaboration. Our culture is unmatched, described by our employees as transparent, flexible, inclusive, and team oriented. Other words we've heard used to describe us are empowering, nurturing, relaxed, and high performing. Our goal is for every employee to feel empowered, valued, and part of the good2grow family. Our organization is dedicated to leveraging technology to make our work more efficient and to keep our remote workforce connected. We place value on not only maintaining work-life balance, but also enhancing it by encouraging a culture that understands the importance of each individual's unique circumstances. We are an industrious organization with a penchant for fun!