EDI Specialist II
Job Description
- Manages and leads the File Enroll & PBM projects, including documentation, quality assurance, production support, and workflow management.
- Coordinates with Stakeholders to prioritize and resolve issues identified for File Enroll & PBM integrations
- Develops and implements an EDI strategy to support organizational initiatives
- Supports problem-solving and troubleshooting work with external and internal clients to resolve challenges and escalations.
- Assists with daily tasks during high-volume periods in an effort to maintain SLA
- Completes UAT validation for both Implementation and Support deployments
- Works with Sales and Client Success to provide details for RFPs and up-sale opportunities
- Manages relationships with HRIS Vendors and PBMs in an effort to streamline and improve efficiency of implementations and ongoing support.
- Coordinates with the File Management teammates to gain a comprehensive view of end-to-end data transactions to offer seamless support during off-cycle and renewal changes.
- Bachelor's degree or equivalent experience required
- Previous experience in a Business Analyst or Project management role
- Customer Service-Oriented mindset, with the ability to convey complex technical concepts to non-technical individuals.
- Strong communication skills in order to effective communicate with internal and external clients
- Having advanced knowledge of Excel, word, and Outlook.
- Must possess analytical skills have the ability to troubleshoot
- 5+ years' Previous experience with EDI claims processing, HIPAA x 12 834 experience preferred
- Previous Edifecs experience, specifically file processing 834 is preferred
Date Posted
10/13/2022
Views
52
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