eDiscovery Case Manager

Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team:
We are looking for a detail-oriented and highly organized case manager to join the Global eDiscovery team. The role will play a crucial role in managing ESI, assisting in the eDiscovery process, and supporting our legal team in all aspects of litigation. The ideal candidate will have a strong understanding of eDiscovery processes and technologies, possess excellent communication skills, and be able to collaborate effectively with legal professionals and various internal teams.

Responsibilities:
- Manage eDiscovery process in collaboration with litigation attorneys and paralegals. Coordinate ESI management through its lifecycle, including preservation, collection, processing and culling, review, and production.
- Assist in preservation of various data sources, including but not limited to internal tools and systems; collaborate with various internal teams to develop preservation understanding and strategies for information governance.
- Liaison between in-house legal teams, forensics teams, and outside counsel on eDiscovery issues.
- Collaborate with legal professionals, forensics, IT, and external vendors to ensure seamless information exchange.
- Assist in data analysis, including ECA and search terms analysis, to identify patterns, trends, and relevant information for litigation cases.
- Develop standardized processes and document in detail regarding ESI specifications, workflow and case development for litigation matters. .
- Provide cross-matter tracking support.
- Stay informed about the latest advancements in litigation support technologies and best practices.

Qualifications

Minimum Qualifications:
- 5+ years of eDiscovery or litigation support experience.
- Strong knowledge of eDiscovery processes, methodologies, and tools; proficient in the use of eDiscovery software such as Relativity or Nuix Discover.
- Good understanding of electronic data preservation and collection processes.
- Exceptional written and verbal communication skills to effectively communicate with various teams.
- Excellent organizational and time-management skills to meet deadlines and prioritize tasks. Attention to detail and accuracy in handling sensitive information.

Preferred Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- Experience in a law firm or corporate environment.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2

Job Information

[For Pay Transparency] Compensation Description (annually)

The base salary range for this position in the selected city is $110222 - $202667 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.