Education Program Coordinator II

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title
Education Program Coordinator II

Location
Cleveland

Facility
Cleveland Clinic Main Campus

Department
Internal Med Residency Prog-Cleveland Clinic Community Care

Job Code
000215

Shift
Days

Schedule
8:00am-5:00am

Job Summary
Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as the No. 4 hospital in the nation, according to the U.S. and World News Report. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

An Education Program Coordinator II functions as a liaison and an administrative, technical, or operational resource. Also, assists the Director with projects and daily tasks and coordinates policy evaluation and implementation. In addition, identifies operational improvement opportunities to create efficient workplace and develops communications, databases, and budgets.

Cleveland Clinic provides what matters most: career growth, delivering world-class care to our patients, continuous learning, exceptional benefits and working for an organization that offers many long-term career paths. Join us and experience a culture where opportunities to advance and the support to get there go hand-in-hand.

Job Details

Responsibilities:

• Functions as liaison and as administrative, technical or operational resource.
• Assists Director with projects and daily tasks.
• Leads orientation and records management activities and ensures standards are maintained.
• Develops and updates interdepartmental education programs.
• Assists with scheduling, coordination, preparation and communication of meetings.
• Facilitates and attends meetings; records key outcomes.
• Identifies key milestones and deadlines and proactively communicates project status and requirements to achieve results.
• Researches, analyzes and organizes information for presentations.
• Assists with large or complex projects and initiates or leads less complex projects.
• Other duties as assigned.

Education:

• Associate's Degree required.
• Bachelor's Degree in Business Administration, Healthcare Administration or related field preferred.
• Additional progressively responsible experience may offset degree requirement.

Certifications:

• May require license based on department/Institute need.

Complexity of Work:

• Requires multi-tasking, critical thinking skills, decisive judgment and the ability to work with minimal supervision in highly interactive team environment.
• Must be able to take appropriate action in a stressful environment.

Work Experience:

• Minimum three years administrative or project management experience required.
• Strong computer skills and experience with software applications.
• Solid communication and customer service skills.
• Experience developing programs (healthcare, financial or education) preferred.

Physical Requirements:

• High degree dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting.
• Good visual acuity through normal or corrected vision.
• Good hearing acuity.

Personal Protective Equipment:

• Follows Standard Precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our employees and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. Job offers will be rescinded for candidates for employment who test positive for nicotine. Candidates for employment who are impacted by Cleveland Clinic Health System's Smoking Policy will be permitted to reapply for open positions after 90 days.

Cleveland Clinic Health System administers an influenza prevention program as well as a COVID-19 vaccine program. You will be required to comply with both programs, which will include obtaining an influenza vaccination on an annual basis, and being fully vaccinated against COVID-19, or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities