Job Description
Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us!
- Build out our PgM function from the ground up, including foundational processes for onboarding & supporting both new and existing education customers.
- Create resources to effectively present Figma for Education solutions to educational institutions. Develop new training materials for workshops as needed to ensure an amazing Figma customer experience.
- Establish and maintain relationships with key stakeholders at large school districts and higher ed institutions at both national and state levels. Define and execute on engagement strategy.
- Analyze internal data to understand customer usage, including risks and opportunities.
- Collaborate with Education Marketing manager to drive continued growth.
- Collaborate with Designer Advocates to bring professional development and support to large scale implementations.
- Partner closely with product teams to ensure we’re factoring customer feedback in ongoing product development.
- 3+ years of closing experience working with customers in Sales or Program Management, ideally in a fast scaling technology driven business.
- Excited about working in a fast-paced environment and helping improve business processes as we grow
- Desire to learn a technical product and effectively communicate Figma’s value to potential customers
- Track record of building lasting relationships and simultaneously growing multiple accounts for a wide range of customers.
- Ambitious self-starter who’s eager to learn while being a core part of building our business from the ground up
- High attention to detail with excellent written and verbal communication
- Bonus: You have domain expertise, understand the K12/higher ed educator and school leader audiences and have worked with them in the past.
- Investing in Figma: The Decade of Design
- How work is changing at Figma
- Figma's next product is a multiplayer whiteboard called FigJam
- Software Design Startup Figma Is Now Worth $10 Billion
We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let your recruiter know if you require accommodation.
About Figma
Dylan Field and Evan Wallace co-founded Figma in 2012 with the vision of building tools for designers in the browser. Their goal was to create the first design tool that combined the accessibility of the Web with the functionality of a native app. Today Figma is a platform with tools and spaces to support the entire product development process—idea to design to build—and has simplified collaboration for companies like Microsoft, Uber, and The New York Times to name a few.
At Figma, we celebrate and support our differences. We know employing a team rich in diverse backgrounds, experiences, and opinions allows our employees, products, and community to flourish. Figma is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with the applicable candidate section of Figma's Privacy Policy.
Date Posted
09/01/2022
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