Education Services Analyst (f/m/d)

At Cadence, we hire and develop leaders and innovators who want to make an impact on the world of technology.

Training coordination responsibilities:

• Manage customer requests for live/virtual training: consult, quote, coordinate, process orders/invoices.
• Organize trainer allocation, logistics and technical set-up on Amazon Web Services.
• Customer data administration and reporting in Learning Management System.
• Account administration and strategic collaboration with services sales and field engineers.
• Process customer enquiries for online training courses and certifications.

Creative and project-related responsibilities:

• Awareness creation and communication for customer training, e.g., mailer campaigns, social media, video storyboards, etc.
• Collaboration in various training projects and events such as: webinars, blogs, analytics, etc.

Requirements/Qualifications

• A commercial qualification and 5+ years of professional experience in customer service, training administration, marketing, sales or similar.
• Fluent in German and English, French is an advantage.
• Experience with Learning Management software (Docebo) is a plus.
• Familiarity with traditional and modern training methods and techniques.
• Proficiency with MS Office package and Teams, Zoom.
• Experience with modern marketing tools and processes.

Benefits we offer you:

• Competitive Salary
• 30 days annual leave
• 5 days paid time to volunteer to give back to our communities.
• Group Personal Pension Plan
• Ticket for the public transport
• JobRad scheme
• Meal vouchers
• Working in a hybrid model in a modern office concept
• And so much more, do not hesitate to contact us.

We’re doing work that matters. Help us solve what others can’t.