EHR System Administrator

Location: Richmond, VA - within 50 miles
Position Type: Hybrid, 4 days per week onsite
Contract Length: 1 Year
Position Overview:
The candidate will manage EHR application security, user accounts, inventory, and system maintenance, ensuring seamless operations and effective communication with stakeholders.
Required Skills:

• 5 years of working knowledge and experience with Keystone Edge, Microsoft OS, MS Office, DocuSign, Panda, DEXIS, Adobe, Teams/SharePoint, VPN
• 5 years of experience creating, changing, and deleting user accounts per request.
• 5 years of experience diagnosing and recovering from hardware or software failures.
• 5 years of experience applying OS patches and upgrades on a regular basis, and upgrading administrative tools
• 5 years of experience maintaining operational, configuration, or other procedures
• Experience in a recognized Electronic Health Record System (EHR) preferred

Duties:

• Identify and quantify IT risk factors for EHR application security and related infrastructure. 
• Knowledge of Active Directory, Group Permission, PC refresh and software installations, inventory and software management utilizing Asset Panda, 
• Manage user accounts, and receive and transfer inventory to maintain accurate records. 
• The ability to communicate effectively both in oral and written forms is essential. 
• Working knowledge and experience with Keystone Edge, Microsoft OS, MS Office, DocuSign, Panda, DEXIS, Adobe, Teams/SharePoint, VPN access, and inventory operations. 
• Create, change, and delete user accounts per request. 
• Provide Tier III/other support per request from various constituencies. 
• Investigate and troubleshoot issues. 
• Diagnose and recover from hardware or software failures. 
• Coordinate and communicate with impacted constituencies. 
• Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. 
• Configure/add new services as necessary. 
• Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs. 
• Maintain operational, configuration, or other procedures. 
• Perform periodic performance reporting to support capacity planning. 
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.