Email Marketing Manager

*Denver Applicants only*

hear.com is the fastest-growing hearing care company globally. We are driven by our belief that every person should hear well to live well. With our unique digital business model, we have changed the way hearing care is provided. We are a profitable global health-technology company with origins in Europe. Since starting our journey in 2012, we have helped over 385,000 customers get on the path to better hearing. In just 8 years, we have grown our team from 2 to over 1,000 people. We work hard and play hard in 7 international locations from Miami to Seoul.

We promise to ourselves: to define the future of hearing care, to never be corporate and to always live Day One.

We are seeking a talented and experienced Email Marketing Manager to spearhead our email marketing program for hear.com.

If you are passionate about email marketing and have a proven track record of success, join us now, as we are shaping this fascinating consumer healthcare space!

Why hear.com?

• A global company with a long-term vision and strong growth!
• Work onsite at our beautiful office located at 2000 S Colorado Blvd, Denver, CO, 80222
• Comprehensive Training
• Benefits: Full Medical, Dental, Vision, PTO, Parental leave, matching 401K
• Perks: 1 free lunch + 1 free breakfast per week, Fully stacked Kitchen, Small, close-knit team with lot’s of ownership and collaborative spirit!

During a typical day, you will:

• Responsible for planning, executing, and optimizing end-to-end email marketing campaigns to drive engagement, strong customer relationships and sales growth. 
• Responsible for utilizing hear.com’s ESP platform (Braze) for creation, list management, deliverability, and distribution of emails
• Build, test, and execute email campaigns to drive engagement and leads
• Drive email channel performance through an effective combination of content, segmentation, and personalization to promote our brand achieve business objectives
• Develop Braze journeys and campaigns to deliver multi-touch communications
• Maintain standard methodologies for Marketing Automation Platforms, including troubleshooting, naming conventions, list management, etc.
• Coordinate sends for ad hoc emails and customer journeys
• Proof and test campaigns; UAT testing
• Maintain best-in-class standards for CAN-SPAM email compliance and data protection regulations (ex. CAN-SPAM, CCPA, GDPR)
• Proofread emails for clarity, grammar and spelling
• Upgrade our email templates using graphics, personalization and advanced features
• Analyze campaign performance and implement improvements 
• Run continuous multivariate tests to improve performance 
• Report on leads and sales generated from email marketing efforts
• Work cross functionally with CRM tech specialists, creative and product teams. 

Your Profile:

• Proven work experience (3-5 years) as an Email marketing manager 
• Bachelor’s degree in marketing, advertising/public relations, communications, or related field
• Experience with customer segmentation and performance marketing; experience initiating and executing projects and campaigns through a customer-first strategy
• Proficiency in marketing automation technology
• Experience in lead generation email marketing 
• Experience with CRM platforms (Salesforce, Hubspot, SAP, etc) as well as first-hand experience with email marketing platforms (SFMC, Mailchimp, etc) with Braze experience being a plus
• Basic HTML and SQL skills 
• Proven ability to execute A/B testing strategies
• Strong analytical skills and experience with data-driven decision making 
• Excellent written communication and copywriting skills
• Strong project management skills
• Must have high attention to detail 
• Self-starter spirit who takes initiative
• Team player attitude
• Ability to work well in a fast-paced environment

What We Offer:

• An opportunity to work with happy and grateful customers every single day
• A chance to grow with an innovative company
• A unique content-driven, top-performing and family-type work culture
• A high degree of autonomy and responsibility from day one
• An open-minded and international working environment that fosters creativity
• Excellent salary and benefits package with entrepreneurial incentives

Check us out...

• Tiktok: @hear.com_hearingloss
• Instagram: hear.com_Official
• website: www.hear.com