Email Marketing Specialist

ServiceTitan is an all-in-one software platform that helps home services companies streamline and grow their business. Founded by the sons of tradesmen who discovered that both of their fathers' professions were vastly underserved by the types of digital tools that were disrupting numerous other industries, ServiceTitan is a truly mission-driven company that takes immense pride in helping contractors become more successful and lead better lives.
The opportunity
Join ServiceTitan's Demand Generation team as an Email Marketing Specialist, where you will participate in the development and execution of email marketing campaigns or promotions targeted at existing or potential consumers.
What you'll do:

• Manage, design, and execute marketing automation campaigns required for emails; including development, setup, targeting, proofing, testing to audiences, and creative (as needed).
• Collaborate with manager to define segment specific email marketing strategies, feedback, and optimization opportunities.
• Create and manage successful campaigns to various segment lists for both mobile and web.
• Analyze performance metrics, providing recommendations to improve effectiveness of campaigns, drive engagement, generate leads, grow revenue, and educate customers.
• Follow email marketing calendar to ensure that requests and deadlines are met.
• Research and stay up to date on the latest email trends, competitor campaigns, and email best practice and ensure emails follow industry policies and best practices.

What you'll bring:

• 1-2 years proven experience as a marketing specialist or similar role
• Thorough understanding of marketing elements (including traditional and digital marketing such as SEO/Social media etc.) and market research methods
• Proven organizational skills that include the ability to set priorities and handle multiple projects efficiently; follow marketing schedules and meet deadlines; and work effectively in a fast-paced, creative environment.
• Demonstrable experience in marketing data analytics and tools
• Solid computer skills, including Google Workspace and email marketing software (Marketo, Hubspot)
• Knowledge of HTML, CSS and web development tools desired
• Well-organized and detail oriented
• Exceptional communication and writing skills

Be Human With Us:
Being human isn't about checking every box on a list. It's about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we're solving. We're in this together. Come be human, with us.
What We Offer:
When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

• Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
• Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more.
• Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.

At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role is between $64,000 - $92,000. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.