Email QA Engineer

Who are We?
We’re not just a company; we’re a global force. Fiercely committed to ensuring that everyone, everywhere, can live their lives digitally safe. Our family of brands – Norton, Avast, LifeLock, Avira, AVG, ReputationDefender and CCleaner – unite the brightest minds, the sharpest tech and the most diverse thinking to protect over 500 million people. And we’ve built an inclusive workplace, where your well-being is a priority because true success comes from a place of balance and authenticity. When you're thriving, you’re unstoppable. So, bring us your bold ideas and passion that refuses to quit. The digital world isn’t some distant reality – it's the world we live in, and we’re ready for it. If you’re ready to push boundaries and be part of something bigger, join #TeamGen.
How We Work? 

Our hybrid work style (2-3 days in the office) gives us the face-to-face time to have creative conversations, meaningful meetings, make quick decisions and build relationships. And it’s flexible enough to give you the space to do your best work.

Mission and Goals
 

You will be responsible for evaluating and testing email marketing campaigns to ensure they meet quality standards and function properly across multiple platforms and devices. This role involves testing email designs, functionality, and user experience to ensure the emails are engaging, error-free, and optimized for performance before being sent to the target audience.

Objectives
 

• Test email campaigns for functionality, design, and compatibility across different email clients (e.g., Gmail, Outlook, Yahoo, etc.), devices (desktop, mobile, tablet), and browsers.

• Ensure that the email content (copy, images, links, and buttons) is accurate, consistent, and displays correctly across all platforms.

• Identify and document any bugs, rendering issues, broken links, or functional issues that may affect the user experience and report them to the relevant teams for correction.

• Provide detailed feedback on the testing process, suggesting improvements for design, content, and functionality.

• Work closely with email marketing specialists, designers, and developers to troubleshoot and resolve issues, and help optimize campaigns for maximum effectiveness.

• Test content in applications on various platforms (PC, Mac, Android and iOS) 

• Reporting in JIRA 

Competencies
 

• 1+ years of experience in the IT field in a relevant position. 

• Previous experience in email marketing or quality assurance, with a decent understanding of email marketing platforms (e.g., Salesforce Marketing Cloud, and testing tools.

• Ability to quickly adapt to changing conditions and requirements. 

• Independent and proactive approach with an emphasis on detail. 

• Ability to communicate and define requirements for various target groups (stakeholders, QA, developers, and managers). 

• Effective communication skills in English (both written and spoken B2/C1). 

Good to have
 

• Basic knowledge of any testing architecture or framework 

• Familiarity with HTML/CSS for basic email template testing and the ability to identify issues related to email rendering.

• Passion for learning our often-used tools Selenium, Fiddler, VirtualBox 

• Computer science background is a plus 

• Experience with testing content in mobile applications 

What We Can Offer:
 

• Annual bonus scheme

• Unlimited PTO (paid time off), flexible working hours & home office.

• The chance to join a major global tech company listed on the S&P 500.

• Opportunity to learn and work with the best in the Digital Security industry

• Cafeteria points are provided by Benefit Plus (meal plan, pension insurance, travel, free time activities, multisport card, and much more).

• Tuition reimbursement for job-related courses

• Learning & Development plan.

• Sustainable home improvement bonus.

• Mac/Windows laptop and more.

#LI-IK1

Gen is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive and accessible environment for all employees. All employment decisions are based on merit, experience, and business needs, without regard to race, color, national origin, age, religion, sex, pregnancy (including childbirth or related medical conditions), genetic information, disability (physical or mental), medical condition, marital status, sexual orientation, gender identity or gender expression, military or veteran status, or any other consideration made unlawful by federal, state, or local law. Gen strictly prohibits unlawful discrimination based on such protected characteristics and seeks to recruit the most talented candidates from diverse cultures and backgrounds. 

We also consider employment-qualified individuals with arrest and conviction records. In addition, we will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Learn more about pay transparency. 

Gen complies with all anti-discrimination laws. 

To conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.