Emerging Technology Product Manager

Description and Requirements
Role Value Proposition:
As a member of MetLife's Global Technology Emerging Technology Product Management team, you will help accelerate the next phase of MetLife's AI Transformation! Our team provides a leadership role in the Enterprise evolution; increasing quality of insights, along with solution acceleration and reuse. We are looking for an AI product manager that will grow our process, content and validation within our Enterprise AI Portfolio supporting our execution of a multi-year technology transformation.
Key Responsibilities:

• The Emerging Technology Product Manager supports the development and management of AI solutions and support use cases, ensuring alignment with customer. This involves understanding market needs, coordinating with various leaders and technology teams, and ensuring the solution meets its goals. The role is critical for bridging the gap between technical development and market demand. This role involves collaboration across portfolios and monitoring execution excellence to drive improvements.
• Assist in the development and management of our Enterprise AI Portfolio. Providing visibility from conception to launch, ensuring AI Solutions meet customer needs and business goals.
• Assist in conducting market research to identify customer needs, market trends, and competitive landscape.
• Collaborate with data scientists, engineers, and designers to develop Classic AI and GenAI features and functionalities.
• Monitor and analyze responsible use, product performance metrics and user feedback to drive continuous improvement.
• Support the creation and maintenance of product roadmaps and timelines.
• Participate in user testing and gather feedback to refine product features.
• Prepare and present AI Solution updates and reports to stakeholders.

Essential Business Experience and Technical Skills:
Required:

• Basic understanding of AI and machine learning concepts, with a keen interest in technology.
• Strong analytical and problem-solving skills to assess product performance and identify areas for improvement.
• Exceptional written and verbal communications skills, with ability to communicate complex technical messages and trade-offs to tell a compelling story
• Ability to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced environment.

Preferred:

• Knowledge of work management tools (e.g., Targetprocess, Azure DevOps)

At MetLife, we're leading the global transformation of an industry we've long defined. United in purpose, diverse in perspective, we're dedicated to making a difference in the lives of our customers.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.