Employee Development Manager

Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you more details!

Employee Development Manager

Location: Dallas, TX

We're searching for an innovative, collaborative, and motivated Employee Development Manager who will have the opportunity to help facilitate Cleaver-Brooks Sales and Service's training and development program. This position will analyze training needs, create, and update curriculum for both classroom and non-classroom learning programs, deliver training programs in a variety of mediums, formulate standardized training programs and development plans, and ensure effective and optimized for new and existing employees. The Training / Program Development Manager will also manage the day-to-day functionality of training ensuring quality training is being delivered.

Key Responsibilities

• Partner with internal Subject Matter Experts to develop and implement standard operating procedures for boiler services.
• Lead the efforts and process to gather and create Mechanical & Technical Boiler Training
• Shadow field employees for training development & understanding of job task.
• Track all training from creation to implementation including sending reminders for training about to requiring review or about to expire.
• Design and develop learning materials for Supervisor & Management leadership curriculum.
• Creating, executing, and evaluating learning initiatives across a multitude of topics
• Ensure new hires and existing employees are properly trained.
• Lead employee development training for operations
• Partner with internal Subject Matter Experts to develop training content for both in-person and eLearning training.
• Work closely with managers in conducting training needs analysis for developing new training programs and modifying and improving existing programs.
• Design, develop and deliver training sessions for new employees to be successful in their roles.
• Deliver practical training sessions including new hire, follow up, and reinforcement training.
• Support in the development and delivery of compliance and operational training throughout the year
• Conduct or arrange for ongoing technical and development training for employees.
• Design and develop learning materials including training manuals, multimedia visual aids, and other educational materials for training curriculum.
• Provide in-person and remote training to employees.
• Develop testing, evaluation, and measurement procedures of the effectiveness of training programs, providing recommendations for improvement.

Education:

• Bachelor's degree or equivalent experience preferred

Qualifications & Skills

• Knowledge of adult learning styles, principles, and needs assessment
• Knowledge of teaching and training principles, practices, and procedures including individuals, groups, face-to-face, and distance learning
• Knowledge of SOP development, tracking and implementation
• Adept at getting and maintaining attention/involvement of classroom training as well as remote training
• Skill in assessing training needs through surveys, interviews, and focus groups
• Knowledge of building and delivering effective eLearning content through an LMS for LMS users
• Excellent computer and Microsoft Office skills
• Exercise good judgment and strong character, motivated, hard-working

Personal Characteristics

• Ability to work well with fellow employees, clients, and vendors
• Integrity and commitment to the highest ethical standards
• The ability to work with minimal supervision once given assignments
• The ability to work with all levels of an organization
• Results oriented with a sense of urgency and focus on customer satisfaction

Benefits of Being a Cleaver-Brooks Sales and Service Employee:

We offer a competitive salary and comprehensive benefits package, including medical, dental, vision, flexible spending account, wellness benefits, life insurance, short term and long-term disability, cash matching 401(k) plan, generous vacation and 11 paid holidays.