Employee Relations Advisor

Primary City/State:

Tucson, Arizona

Department Name:

Human Resources-Hosp

Work Shift:

Day

Job Category:

Human Resources

You have a place in the health care industry. At Banner Health, caring for people is at the core of all we do. We are committed to diversity, equity and inclusion. If that sounds like something you want to be a part of - apply today!

The role is onsite in Tucson with a typical work schedule of Mon-Fri, 8-5p. In this role you will be supporting multi-levels of leadership (supervisor to Senior Director) with employee relations concerns, varying from attendance, performance, and behavioral concerns to complex interpersonal and regulatory issues.

Your pay and benefits are important components of your journey at Banner Health. This opportunity includes the option to participate in a variety of health, financial, and security benefits.

University Medical Center Tucson Banner - University Medical Center Tucson is nationally recognized for providing exceptional patient care, teaching future health-care professionals and conducting groundbreaking research. Also located on the campus is Diamond Children's - recognized for its specialized pediatric services including neonatal and intensive care, emergency medicine and cancer therapies. Banner - University Medical Center Tucson is a Level 1 Trauma Center, meaning we care for the most critically injured patients. The hospital is consistently listed among the nation's top hospitals in the prestigious Best Hospitals ranking by U.S. News & World Report. The hospital's physicians are full-time faculty of the University of Arizona College of Medicine - Tucson. Our specialty services include comprehensive heart and cancer care, advanced neuroscience techniques and a multi-organ transplant program.

This position is an entry level role that performs the general day to day activities of employee relations. The core functions described are typically lower in complexity and are performed with close oversight by leader, Employee Relations Consultant (ERC), and Employee Relations Center of Excellence. This role may also support a smaller service line or area as compared to an ERC. Investigates and resolves employee relations concerns impacting the work environment. Role provides multiple facility leaders and Human Resources Consultants with counsel and support in employee relations investigations to include compliance with equal employment opportunity, affirmative action, training and development, and compliance with State and the Joint Commission human resources standards.

CORE FUNCTIONS

1. Assesses situations and environments affecting employee relations, and provides leaders with advice and recommended courses of action based on operating guidelines, policies, guidance from leader, and applicable federal and state laws.

2. Reviews and analyzes facility team members and operational statistics on HR compliance related concerns, complaint investigations, external charges, comply line trends, turnover, and team member engagement to identify trends, activities, and potential issues within each department.

3. Provides timely assistance in addressing leader/team member requests or complaints, and keeps involved parties informed about status. Role requires recording and trending of data to aid in formulating conclusions.

4. Maintains required documentation within case management system; including intake and investigative notes, supporting documents and final reports. Inputs all complaints and investigation resolution into assigned spreadsheet.

5. Acts as a resource to staff and leaders in the area of employment practices related to Human Resources regulations such as EEO, Affirmative Action, ADA, etc.

6. Develops training for leaders, Human Resources staff and team members to ensure consistency and compliance within regulatory requirements and related policies and procedures. Partners with other system functions for consistent delivery of training.

7. Stays abreast of activities in other areas of Human Resources and positively and reliably represents all of HR to facility staff and leaders. Appropriately conveys concerns and issues to stakeholders.

8. Collaborates with all HR teams to enhance and facilitate performance improvement, maintain effective communication between all areas of HR and entity operations and to develop and implement system, region, entity and department level goals and objectives.

9. Interacts with all levels of leadership and team members, often relaying highly sensitive messages, coaching and counseling leaders in appropriate application of programs and policies, and dealing with highly complex, and sometimes emotional situations.

Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

NOTE: The core functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.

SUPERVISORY RESPONSIBILITIES

DIRECTLY REPORTING

None

MATRIX OR INDIRECT REPORTING

N/A

TYPE OF SUPERVISORY RESPONSIBILITIES

None

Banner Health Leadership will strive to uphold the mission, values, and purpose of the organization. They will serve as role models for staff and act in a people-centered, service excellence-focused, and results-oriented manner.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS

OE - Typical Office Environment: (Accountant, Administrative Assistant, Consultant, Program Manager)

Requires extensive sitting with periodic standing and walking.

May be required to lift up to 20 pounds.

Requires significant use of personal computer, phone and general office equipment.

Needs adequate visual acuity, ability to grasp and handle objects.

Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone.

May require off-site travel.

Not a safety sensitive position.

MINIMUM QUALIFICATIONS

Must possess a knowledge of business or human resources as normally obtained through the completion of a bachelor's degree in business, finance/accounting, human resources or related field.

Ability to exercise good judgment and be sensitive to team member needs while balancing the goals of the company. Strong, verbal, written and analytical and interpersonal skills Attention to detail, strong organizational skills, ability to prioritize and work independently, critical thinking skills.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EOE/Female/Minority/Disability/Veterans

Our organization supports a drug-free work environment.

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