Employee Relations Consultant

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential.
CNA seeks to offer a comprehensive and competitive benefits package to our employees that helps them - and their family members - achieve their physical, financial, emotional and social wellbeing goals.
For a detailed look at CNA's benefits, check out our Candidate Guide .
Employee relations practitioner consulting with business leaders to resolve performance management and employee relations related issues.
JOB DESCRIPTION:
Essential Duties & Responsibilities

• Provides advice and guidance to business area/partners on ER related issues, such as, discipline, work practice changes, performance management, termination issues, while ensuring compliance with employment laws and regulations.
• Recommends ER solutions and/or programs to minimize risk and legal exposure with consideration to specific business needs.
• Collaborates with other disciplines and escalates as needed to resolve ER issues.
• Coaches and influences managers to appropriately manage and handle performance assessment, performance management, employee development discussions with their teams.
• Advises and consults on complex termination issues.
• Conducts investigations as needed to resolve employee concerns or allegations.
• Prepares and submits trends reports to HR Leader and management of business/area activity and additional reporting as circumstances warrant.

Reporting Relationship
Typically Director or above
Skills, Knowledge and Abilities

• Applies understanding of employment laws and regulations to minimize risk.
• Knowledge of ER policies and practices.
• Knowledge of the business and client group and the ability to effectively implement ER strategies to support business goals.
• Ability to collect and synthesize large quantities of quantitative and qualitative data. Ability to recognize trends and develop recommendations based on data analysis.
• Solid influencing, negotiation and facilitation skills with the ability to foster and maintain collaborative relationships with customers, peers, subordinates and other members of management.
• Solid problem-solving skills with the ability to deal with and resolve ambiguous, confidential and sensitive situations and issues of a complex nature while providing flexible solutions.
• Proficient in Microsoft Office Suite as well as other business-related software.

Education and Experience

• Bachelor's degree, in a related discipline, or equivalent. Applicable certifications preferred.
• Typically a minimum of three years related work experience with demonstrated proficiency in required ER skills and abilities.
• As determined by CNA and depending on the applicant's experience and/or qualifications, candidates may be hired into one of two Employee Relations positions: (Employee Relations Consultant or Employee Relations Senior Consultant) . Typically 3-10+ years of related experience.

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CNA is committed to providing reasonable accommodations to qualified individuals with disabilities in the recruitment process. To request an accommodation, please contact [email protected] .