Employee Relations Manager

Salary Range $62,000 - $80,000*

Job Description:

Who We Are: 

Saks is a world-renowned luxury e-commerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. 

On its website and app, Saks offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Saks for inspiring editorial content, access to digital stylists, lifestyle experiences, and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.

Role Description: 

The Employee Relations Manager, Investigations will support the store and corporate teams. In this role, the Manager will conduct internal investigations on behalf of the stores concerning violations of policy, discrimination, harassment, sexual misconduct and other employee relations matters. The successful candidate will also use appropriate and acceptable standards/methods of investigative practices to complete a thorough investigation by compiling relevant documents and formulating an official investigative report. The Employee Relations Manager, Investigations will maintain a tracking system on the outcome of all investigated cases.

Who You Are:

• You possess strong interpersonal skills with the ability to build trust and collaborate across the business 

• You thrive in a rapidly changing environment with exposure to a wide variety of critical People functions

• You want to make a meaningful impact to our People function, our Employees, our Clients, and the evolving Luxury Retail industry 

• You demonstrate sound moral character and judgment: decisions come from a fact-based and informed position.

You Also Have: 

• 3 years of Human Resources experience; experience supporting stores a plus

• Previous HR Generalist experience with an emphasis on employee relations. 

• Verifiable track record of success partnering with senior leaders, serving as a credible and trusted resource.

• Technologically astute strong computer proficiency: Word, Excel, PowerPoint web browsers and tools.

As The Employee Relations Manager, You Will: 

• Actively pursue knowledge of retail business practices, policies, organization structure, roles and responsibilities to better understand the business. 

• Gather, organize and analyze complaint information to support written investigative reports.

• Perform initial analysis of all complaints.

• Partner with other team members to determine investigative strategy.

• Assemble pertinent data, records and other evidence to support written investigative reports

• Partner with management to resolve employee relation issues; provide coaching and counseling to management and staff; collaborate with legal counsel on issues as appropriate.

• Ad hoc responsibilities as needed 

Your Life and Career at SFA:

• Be a part of a team of disruptors focused on stores and redefining the luxury experience. 

• Exposure to rewarding career advancement opportunities, from retail to supply chain, to digital or corporate

• A culture that promotes a healthy, fulfilling work/life balance

• Benefits package for all eligible full-time Associates (including medical, vision and dental)

• An amazing Associate discount

Thank you for your interest in SFA. We look forward to reviewing your application.

 SFA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SFA complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SFA welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodations are available upon request in relation to the materials or processes to be used.

Saks.com is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

*The above expected salary range may have some variability based upon factors including, but not limited to, a candidate’s overall experience, qualifications, and geographic location. If you are interested in the role, we encourage you to apply and, if selected to move forward in the interview process, you will have a chance to speak with our recruitment team regarding your specific salary expectations.