Employee Relations Specialist - Remote

Education/skills required:

• Undergraduate degree in business, human resources, or related subject is preferred but not essential; work experience will also be considered
• Appropriate HR Certification desired (PHR, SPHR, GPHR, CIPD, etc.)

Major Tasks:

• Review and assign ER cases to team members as appropriate; including concerns raised through employee portal, global action line, senior leadership, etc.
• Speak directly with employees to gather details on workplace concerns and document properly in case management system
• Works with leaders on non-complex routine performance issues, behavior/workplace concerns, and provides early-stage coaching

• Handle cases independently with leader in accordance with established ER processes including job abandonment and rehire eligibility requests
• Advises on some formal processes in accordance with Labcorp policies and appropriate regulatory guidelines. (i.e., attendance issues, failure to follow SOPs, quality issues, basic investigations, and performance matters)
• Participates in various employee relations projects and activities
• Coordinates information with other ER team members to ensure compliance with federal state and local requirements
• Assists with coordination and delivery of training for leaders

• Works with the metrics team to supply additional intelligence around case numbers for their business unit
• Coordinates other tasks for the ER leadership team as necessary
• Acts as liaison with HRSD and Leaves team (US) to ensure cases are appropriately managed between the groups
• Assists with compiling documentation required for litigation
• May be required to work across the global team as appropriate

Experience/skills required:

• HR experience and interest in employee relations
• Ability to maintain confidentiality with sensitive issues
• Ability to ask probing questions to ensure detailed and accurate information is placed into the case details

• Ability to summarize cases succinctly
• Good prioritization skills and ability to focus on time-sensitive issues
• Ability to problem solve with minimal guidance but willingness to ask for help if appropriate
• Flexibility and willingness to deal with competing priorities and assist others as needed in a team environment
• Strong interpersonal skills with demonstrated patience, tact, and respect

• Strong verbal and written communication skills
• Strong team player

Experience/skills preferred:

• Awareness of multiple HR disciplines and processes (i.e., compensation, benefits, talent acquisition)

• Basic knowledge of relevant employment and labor laws
• Familiarity with case management tools and Microsoft Office
• Proven customer service focus and organizational skills
• Familiarity with Labcorp policies and ability to refer managers and employees to relevant policies, tools, documents, etc.
• Ability to look at a process and try and find ways to improve it

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, the organization will not discriminate in its employment practices due to an applicant's race, age, color, religion, sex, national origin, sexual orientation, gender identity, disability or veteran status.

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