EMR TECHNICAL TEAM LEAD

Who We AreJPS Health Network is a $950 million, tax-supported healthcare system in North Texas. Licensed for 582 beds, the network features over 25 locations across Tarrant County, with John Peter Smith Hospital a Level I Trauma Center, Tarrant County's only psychiatric emergency center, and the largest hospital-based family medical residency program in the nation. The health network employs more than 7,200 people.

Acclaim Multispecialty Group is the medical practice group featuring over 300 providers serving JPS Health Network. Specialties range from primary care to general surgery and trauma. The Acclaim Multispecialty Group formed around a common set of incentives and expectations supporting the operational, financial, and clinical performance

outcomes of the network. Our goal is to provide high quality, compassionate clinical care for every patient, every time.

Why JPS?We're more than a hospital. We're 7,200 of the most dedicated people you could ever meet. Our goal is to make sure the people of our community get the care they need and deserve. As community stewards, we abide by three Rules of the Road:

1. Own it. Everyone who wears the JPS badge contributes to our journey to excellence.

2. Seek joy. Every day, every shift, we celebrate our patients, smile, and emphasize positivity.

3. Don't be a jerk. Everyone is treated with courtesy and respect. Smiling, laughter, compassion - key components of our everyday experience at JPS.

When working here, you're surrounded by passion, diversity, and dedication. We look forward to meeting you!

For more information, visit www.jpshealthnet.org.

To view all job vacancies, visit www.jpshealthnet.org, www.jpshealthnet.org/careers, or www.teamacclaim.org.

Job Title:

EMR TECHNICAL TEAM LEAD

Requisition Number:

35865

Employment Type:

Full Time

Division:

IT TECHNICAL SERVICES & SECURITY

Compensation Type:

Salaried

Job Category:

Information Technology

Hours Worked:

Location:

JPOC 1400

Shift Worked:

Job Description:

Job Summary: The EMR Technical Team Lead assists in managing and leading an EMR Technical team. Communicates company goals, safety practices, and deadlines to team. Motivates team members and assesses performance of EMR systems. Provides help to management, including hiring and training, and keeps management updated on team performance. Communicates concerns and policies among management and team members.

Essential Job Functions & Accountabilities:

1. Development and/or review of EMR architectural security designs to ensure compliance to standards and processes.
2. Oversees the organization's EMR systems environment, ensuring resources are used in accordance with application demands, availability, security, and minimum necessary cost.
3. Develops long-term architectural direction for the District's EMR systems.
4. Assists with developing work objectives, designating project assignments, and advises junior staff on critical issues related to EMR system problems or client relationships.
5. Participates in routine and unplanned maintenance, as well as 24x7 support to the team as needed. On-call rotation to be expected. Serves as an effective escalation point for the EMR Technical Support team.
6. Provides solutions for complex issues to meet business requirements or enhance performance.
7. Reviews EMR vendor proposals for completeness, accuracy, and cost-effectiveness and makes recommendations to management for consideration.
8. Reviews completion and implementation of EMR system additions and/or enhancements and provides management overview. Ensures proper documentation and configuration information is maintained. Ensures security standards are implemented on all new EMR projects.
9. Conducts team meetings to update members on best practices and continuing expectations. Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines.
10. Keeps up with trends in the constantly evolving information technology industry and makes recommendations regarding new technology.
11. Job description is not an all-inclusive list of duties and may be subject to change with or without notice. Staff are expected to perform other duties as assigned.

Qualifications:

Required Qualifications:

• High school diploma or GED.
• 7 or more years of experience in the IT industry.
• 4 or more years with Epic EMR systems.
• 3 or more years of experience with virtualization technologies.
• 2 or more years of experience with project management tools.
• 1 or more years of experience leading or mentoring a technical team.
• ECSA Client Systems Certification.
• ESXi Virtualization training.
• Microsoft Server administration training.
• Scripting Languages.
• Automation and Orchestration tools.

Preferred Qualifications:

• Associates or Bachelor's Degree from an accredited college or university.
• Experience leading a technical team.
• Experience with data communication protocols (i.e. TCP/IP).
• Experience with troubleshooting unusual system behavior.
• Experience translating and documenting complex clinical and business workflows.
• Epic ECSA Certification Program.
• Epic OCBA Certification Program.

Location Address:

1400 S. Main Street

Fort Worth, Texas, 76104

United States