EMR Training Specialist

About us:

HEART. It is the driving force of our commitment to serving others with empathy, respect, and dignity. CareMax, is committed to providing the best that medicine has to offer with quality healthcare for those who need it most, our seniors. Join our team and experience it for yourself. We are Health with Heart.

We are looking for a EMR Training Specialist that will work closely with the IT department, providers and other CareMax team members. They will provide content updates, optimization, training, and support of the clinical users of the EMR.

You can count on us to provide you with resources and opportunities to grow and be your best, while contributing to our mission to improve lives through kindness, compassion, and better health. This is what we offer:

• Access to continual education through CareMax University
• Starting with 18 days of Paid Time Off
• 8 company paid holidays
• 401(k) plan with company match
• Monthly car allowance
• Competitive base salary
• Bonuses
• Comprehensive medical package

About the position: 

Healthcare EMR Analyst Responsibilities:

• Supports existing and new EMR features on training, go-live, and enhancements as appropriate.
• Acts as the first point of contact for EMR software support questions.
• Plans, documents, and executes EMR features and functionality as per vendor requirements.
• Conducts problem analysis and issue resolution for issues related to the EMR software through the vendor support mechanisms.
• Works with IT to coordinate troubleshooting and repair of hardware related issues as they arise.
• Supports testing of EMR functionality and participates in the analysis and potential implementation of new ancillary software related to the EMR.
• Provides training to office Super Users on EMR functionality.
• Coordinates priorities for projects and issue resolution for the EMR.
• Creates EMR Configurations.

Healthcare EMR Analyst Requirements:

• Mature understanding of application support processes and workflow.
• Demonstrates an ability to establish and build strong relationships with team members to include Physicians, Nurses, other Clinicians, and staff.
• Strong communication skills with clinical and information technology personnel, both verbally and in writing.
• Demonstrates a strong customer service focus.
• Excellent leadership and teaching skills.
• The ability to travel if needed.
• Bilingual English/Spanish preferred.

CareMax provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, disability status, genetics, citizenship status, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.