Enablement Content Specialist

At Olo we develop an online food ordering platform used by many of the country's largest restaurant chains, reaching millions of consumers. Chances are if you've ordered directly from a restaurant brand's app or website, we've made that happen.

We are looking for a creative and organized self-starter with a growth mindset to manage Olo’s Content & Learning Management System and develop compelling digital content. We want people who are passionate about learning, design, service, and professional growth.

Reporting to the Senior Director of Sales Enablement, the Enablement Content Specialist will ensure learning and sales material at Olo is impactful, engaging, and always up-to-date. The candidate for this role will be incredibly organized, disciplined, and have a clear and articulate style to their content design. This is an amazing opportunity to join a fast growing sales and success team leading the industry in online ordering and restaurant marketing technologies. We work with the biggest restaurant brands in the United States, and have fun while doing it! You’ll also get to work on a great Enablement team that truly cares about your professional growth.

You can work remotely from anywhere in the U.S. or at Olo’s headquarters in NYC.

What You'll Do

• Design and Develop eLearning material for the Olo Go-To-Market teams
• Organize and maintain Olo’s Revenue Enablement CMS/LMS: SalesHood
• Create Go-to-Market training materials: slide decks, infosheets, guides, etc.
• Assist the team in onboarding coordination of incoming Sales new hires
• Liaise across the organization with Product, Product Marketing, and Creative for up-to-date product and design information
• Engage with sellers and field teammates to analyze content needs and requirements
• Train the sales organization on the best use of marketing and sales enablement materials
• Design cross-solution templates for standardized presentations
• Maintain and report on CMS/LMS consumption metrics, helping to define sales enablement best practices and identify potential problem areas
• Build and update pages in CMS to act as internal GTM website for access to materials

What We'll Expect From You

• 3+ years of experience building content, preferably in a sales/marketing environment
• L&D experience strongly preferred
• Proficiency in eLearning design, development, and implementation
• Highly organized and diligent with asset and data storage
• Exceptional written and verbal communication skills
• Ability to work cross-functionally with various roles across the organization
• Creative and strategic problem-solving skills
• Experienced in video editing and graphic design
• Ability to build, deliver and articulate CMS/LMS reporting

About Olo

Olo is the engine of hospitality powering the restaurant industry's digital transformation. As a leading open SaaS platform, we enable over 700 restaurant brands to jointly reach 85 million connected guests across approximately 80,000 locations. More than two million orders per day run on Olo's platform, allowing brands to maximize the convergence of digital and brick-and-mortar operations while raising the bar on hospitality. The result: brands do more with less and make every guest feel like a regular. With integrations to over 300 technology partners, our customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. You have likely used Olo and not even known it! Learn more at olo.com.

We’re remote-friendly. Since 2015, we have been evolving our culture to continue to support a more distributed workforce and now over 75% of our team works remotely across the U.S. If you're in the New York City area, you can choose to work remotely or from Olo's headquarters, on the 82nd floor of One World Trade Center.

We offer great benefits, such as 20 days of paid time off, 10 separate sick days, 11 holidays, plus year-end closure, health, dental, and vision coverage for yourself and your family, a 401k match, remote-office stipend, company equity, a generous parental leave plan, volunteer time off, gift matching policy, and more!

Our best estimate of the compensation range for this opportunity is $59,588-$85,431 annually, depending on the experience you bring and your location. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

We encourage you to apply!

We value diversity. At Olo, we know a diverse and inclusive team makes our workplace better. Don't meet every single qualification in the job description? Market data shows that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace that is free from discrimination and harassment; this allows us to make better decisions and better serve the communities we’re a part of. So if you're excited about this role but your previous experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status. 

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