Enablement Manager

Sidecar Health is redefining health insurance. Our mission is to make excellent healthcare affordable and attainable for everyone. We know that to accomplish this lofty mission, we need driven people who will make things happen.

The passionate people who make up Sidecar Health’s team come from all over, with backgrounds as tech leaders, policy makers, healthcare professionals, and beyond. And they all have one thing in common—the desire to fix a broken system and make it more personalized, affordable, and transparent.

If you want to use your talents to transform healthcare in the United States, come join us!

*Must reside in Georgia, Kentucky, Ohio, or Texas for consideration* 

About the Role

Reporting to the Head of Claims Operations, the Enablement Manager will play a pivotal role in identifying team needs, designing innovative solutions, and delivering tailored training programs that drive success. This role is ideal for a self-starter with a passion for exploring new tools and approaches, an adaptable mindset, and a knack for bringing energy and curiosity to every challenge.

What You'll Do 

• Lead the development and creation of innovative training programs designed to improve team performance, optimize workflows, and address organizational needs 
• Collaborate closely with teams to analyze existing processes, identify gaps, and implement targeted process and training solutions that drive meaningful change 
• Partner with teams across Operations to develop a Configuration function that drives standardization and automation of claim workflows  
• Own Policy Management for Claims Operations, ensuring policies are accurate, accessible, and auditable across Processing, Configuration, and Clinical functions 
• Coordinate new policy creation and regular reviews with policy owners 
• Explore and implement cutting-edge training tools and techniques to keep our enablement resources fresh, engaging, and effective 
• Manage and mentor diverse teams, fostering their growth and ensuring alignment with organizational goals 
• Customize learning materials to address the unique needs of each team, ensuring relevance and immediate applicability 
• Define and track key performance metrics to evaluate the impact of enablement initiatives and inform quality management 
• Partner with leaders and stakeholders to align enablement strategies with organizational goals 

What You'll Bring 

• 3+ years of experience in training, enablement, or related roles, with a track record of designing and executing impactful programs 
• Ability to quickly understand, document, and map processes/ workflows, identifying inefficiencies, recommending meaningful changes, and measuring operational impact 
• Bachelor’s degree in business, education, organizational development, or a related field 
• Demonstrated ability to lead, develop, and inspire a team, balancing support and accountability
• Experience in designing new roles by defining clear responsibilities that drive outcomes, support team objectives, and create opportunities for individual growth 
• Strong communication and facilitation skills, capable of engaging diverse audiences and delivering complex ideas with clarity 
• A self-starter attitude with the ability to take initiative and adapt quickly in a dynamic environment 
• Curiosity and a drive to learn, explore new tools, and experiment with different approaches 
• Proficiency in using enablement tools and platforms 
• Analytical skills to assess needs and measure training effectiveness 

What You'll Get

• Competitive salary, bonus opportunity, and equity package   
• Comprehensive Medical, Dental, and Vision benefits 
• A 401k retirement plan 
• Paid vacation and company holidays 
• Opportunity to make an impact at a rapidly growing mission-driven company transforming healthcare in the U.S 

Sidecar Health adopts a market-based approach to compensation, where base pay varies depending on location and is further influenced by job-related skills and experience. The current expected salary range for this position is $110,000 - $130,000.

Sidecar Health is an Equal Opportunity employer committed to building a diverse team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.