Job Description
Position Overview:
As the Enablement Systems Associate, you will provide tactical support to our Sales, Customer Success, Partner, Marketing, and Customer Education teams. This role will maintain the platforms these teams use to deliver content and facilitate collaboration among teams. This is an entry-level position; previous professional experience is preferred, but not required. Training and support will be provided.
Responsibilities:
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LMS and KMS platform management
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Manage users
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Train content publishers on best practices
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Work closely with our vendors to make sure content publishers are using the platforms effectively
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Schedule meetings with content publishers to relay platform updates and maintain hygiene
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Schedule meetings with each group of content publishers – look at data to evaluate success
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Facilitate coordination between different groups
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Partner with IT, productivity teams, enablement teams, managers to ensure tool access for new hires/users
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Partner with HR to align enablement workflows with company-wide onboarding workflows
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Schedule meetings between all enablement groups (some marketing representation included)
A successful candidate will have the following:
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Proficiency in Microsoft Office (Excel, Word, Outlook and PowerPoint), Slack, Zoom
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Proactive problem-solving skills
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Written and oral communication skills
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Ability to document processes and concepts
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Strong Process/Project Management mindset
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Exceptional follow-through and attention to detail, with consistent follow-up practices
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Experience with LearnUpon, HighSpot, other LMS or KMS platforms is a plus, but not required
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
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Date Posted
01/27/2023
Views
4
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