End Client Architect

At NICE, we don't limit our challenges. We challenge our limits. Constantly. We're relentless. We're ambitious. And we make an impact. Our NICErs bring their A game and spend each day turning it into an A+. And if you're like us, we can offer you the kind of challenge that will light a fire within you.

Job Title: End Client Architect

Locations: Sandy, UT - Richardson, TX - Hoboken, NJ

Job Type: Full-Time

Position Overview:

We are seeking a highly motivated and experienced End Client Architect to join our team. The ideal candidate will possess expertise in macOS, JAMF, SCCM, Intune, and project management. The role requires a deep understanding of end-user computing environments and the ability to design and implement efficient and secure solutions.

Responsibilities:

1. Architect and Design:

• Develop and implement end-client architecture solutions based on industry best practices.
• Design, configure, and optimize macOS environments to meet organizational needs.
• Create and maintain comprehensive documentation for client architecture designs.

• Proficient in macOS operating system deployment, configuration, and troubleshooting.
• Extensive experience with JAMF Pro for macOS management and deployment.
• In-depth knowledge of SCCM and Intune for Windows client management.
• Stay current with emerging technologies and industry trends related to end-client environments.

• Lead end-client architecture projects from conception to completion.
• Develop project plans, timelines, and resource requirements.
• Collaborate with cross-functional teams to ensure successful project delivery.

• Implement security best practices in end-client environments.
• Ensure compliance with relevant industry standards and regulations.

• Provide advanced support for end-client architecture-related issues.
• Collaborate with support teams to resolve escalated technical issues.

• Provide quotes for purchasing related software/solutions.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5 years proven experience as an End Client Architect or similar role.
• Strong expertise in macOS, JAMF, SCCM, and Intune, including:
• OS Provisioning
• Patch management
• SW/OS update packaging and deployment
• Mac OS troubleshooting (Windows 11 is a plus)

• Experience with Intune/AAD/O365.
• knowledge & experience with enterprise networks, wired & wireless networking.

• Experience with documentation for client architecture designs and processes .
• Experience with Jira, Project management certification (PMP, PRINCE2) is a plus.
• Excellent problem-solving and communication skills.

About NICE

NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NICE software managesmore than120 million customer interactions and monitors3+billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.