Job Description
Job Requisition: 481342
Address: USA-MA-Quincy-1385 Hancock Street
Store Code: Infrastructure - End User (5118592)
Ahold Delhaize USA a division of global food retailer Ahold Delhaize is part of the U.S. family of brands which includes five leading omnichannel grocery brands - Food Lion Giant Food The GIANT Company Hannaford and Stop & Shop. Our associates support the brands with a wide range of services including Finance Legal Sustainability Commercial Digital and E-commerce Technology and more.
The End User Administrator III will provide expertise and leadership in the design configuration and management of all corporate distribution center and retail digital media devices and associated supporting services. They are expected to work in a fast-paced and challenging environment leveraging forward-thinking technical engineering expertise in the media device and services area of the enterprise.
Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. Our core office locations include Salisbury NC and Quincy MA.
Applicants must be currently authorized to work in the United States on a full-time basis.
Duties & Responsibilities:
- Provide subject matter expertise in the analysis design and preparation of technology solutions to meet business needs
- Recommends components for solutions that will work well together across business domains partner with domain architect or act as the domain architect to ensure adherence to the architectural roadmap
- Accountable for projects/applications/infrastructure meeting business needs are delivered in a timely cost-effective manner considering all budget aspects including total cost of ownership.
- Develop and implement solutions using the Microsoft Stack to address business needs and drive digital transformation.
- Manage software licenses maintain critical applications and provide robust support for SharePoint and related Microsoft Stack solutions.
- Ensures project artifacts are developed as required this includes working with support organizations and suppliers to ensure proper documentation is created and stored in the procedure's manual or document repository.
- Facilitates/completes the creation of communication plans ensuring that appropriate information is exchanged among key stakeholders.
- Develops complete and robust test plans cases and scripts ensures defects are properly resolved and user acceptance is obtained. Ensures the test scripts and defects are entered and tracked in our department tools.
- Acts as communication point keeping the supplier and business partners informed of infrastructure changes application changes data changes or upcoming implementations and ensures business specific impacts are addressed.
- Ensures integration and consideration of assigned business areas against critical business processing freeze periods schedule changes weather events and significant refresh activities.
- Thorough understanding of the business strategy operations markets and key stakeholders.
- Review's business processes to understand capability gaps and opportunities
- Recommends Innovations and business processes /systems simplifications
- Builds close relationships with the function heads and their teams. Advise these teams on how technology can be used to match or outpace competitor performance.
- Works as 3rd level support to help resolve issues within area of responsibility
- Maintains a high level of individual contribution professional growth and ability to function effectively and independently challenges others to do the same
- Ensure operational stability of a 24/7/365 grocery retail environment by providing technical support system monitoring and issue resolution which may be required during off-hours weekends and holidays as needed.
Qualifications:
- Bachelors Degree in Computer Science or Technical field; equivalent.
- Equivalent trainings/certifications/experience equivalency will be considered
- 3 or more years of equivalent experience in relevant job or field of technology
Preferred Qualifications:
- Master's Degree in relevant field of study preferred.
- Experience in retail or grocery preferred.
- Microsoft Stack (SharePoint OneDrive Office Teams Exchange etc.)
- Collaboration Tools (Smartsheet Mural Canva etc.)
ME/NC/PA/SC Salary Range: $75040-112560
IL/MA/MD/NY Salary Range: $86320-129480
#LI-Hybrid #LI-NG1-Hybrid
At Ahold Delhaize USA we provide services to one of the largest portfolios of grocery companies in the nation and we're actively seeking top talent.
Our team shares a common motivation to drive change take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage care teamwork integrity (and even a little humor) we are dedicated to being a great place to work.
We believe in collaboration curiosity and continuous learning in all that we think create and do. While building a culture where personal and professional growth are just as important as business growth we invest in our people empowering them to learn grow and deliver at all levels of the business.
#BI-Hybrid
Skills Required
- Bachelors Degree in Computer Science or Technical field; equivalent
- 3 or more years of equivalent experience in relevant job or field of technology
What We Do
Ahold Delhaize USA a division of global food retailer Ahold Delhaize is part of the U.S. family of brands which includes five leading omnichannel grocery brands – Food Lion Giant Food The GIANT Company Hannaford and Stop & Shop. Our associates support the brands with a wide range of services including Finance Legal Sustainability Commercial Digital and E-commerce Technology and more. Our team includes some of the best and brightest talent from a variety of backgrounds ranging from decades-long careers in retail to fresh perspectives from outside our industry. With a purpose-driven culture grounded in our values of courage care integrity teamwork and humor we are committed to fostering a culture of belonging where everyone is valued. Our team shares a common motivation to drive change take ownership and enable the brands we support to nourish their customers and communities. We thrive on supporting great local grocery brands and their strategies. As part of the largest grocery retail group on the East Coast we understand our vital role in enabling healthier people and a healthier planet and have an ongoing commitment to driving sustainable change that leads to a thriving food system nourishes local communities and creates a better world.
Why Work With Us
We love fresh perspectives not just fresh produce. We believe that an inclusive workplace fosters creativity accelerates innovation and helps us create an even better product. At Ahold Delhaize USA you’ll find coworkers who are caring and committed and who focus on dreaming big and getting things done.
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Ahold Delhaize USA Offices
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Employees engage in a combination of remote and on-site work.
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Date Posted
05/29/2026
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