Endpoint Technical Analyst, ETS

 We are seeking a highly motivated IT Business Technical Analyst who will manage and maintain Executive and Leadership dashboards through collaborating with key Corporate Technology Service leaders by collecting the statistical analysis to make data-driven decisions. This role will work on moderately complex problems where analysis requires evaluation of identifiable factors as well as consideration of broader impact.

About the role:
In this opportunity as Endpoint Technical Analyst, you will:

• Typical responsibilities may include complex data mining, trend analysis, metric and report production, process maturity and compliance assessment, process flow charting, and iterative process activities

  (e.g. validity checks, change reviews, data quality checks tool enhancement design and review).

• Strong knowledge of the Microsoft O365 Enterprise Suite of Applications, PowerBI , Power Apps, Power Automate, Power Virtual Agents and MSFT SharePoint.

• Understands the strategy, organizational authority, interdependence of job duties, systems, and servicesof an enterprise and how to operate within

• Understands the importance of employee experience and its benefit to company performance

• Understanding information and data flow and how business users interact within and outside an organization

• Problem-solving skills

• Ability to work in a global matrix organization with insourced and outsourced team members

• Ability to define specifications from user requirements

• Prepares written materials to meet purpose and audience

  About you:

  You're a fit for the role of Endpoint Technical Analyst, if your background includes:

• Develops and maintains positive relationships with internal and external teams. Works cooperatively and collaboratively within a group

• Effective time management; maximizes productivity

• Supervision: Normally receives little instruction on day-to-day complex work and some technical or managerial guidance.

• Must be an independent problem solver with troubleshooting, decision-making and analytical skills

• Recommends process and tool improvements, reviews improvement proposals

• Ensures that documented requirements meet quality standards.

• Assists in cost/benefit analysis and identifying potential budget impact.

• Works on medium/large or moderately complex projects and components of very complex or large projects with competing priorities.

• Works on moderately complex problems where analysis requires evaluation of identifiable factors as well as consideration of broader impact.

• Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Defines, develops, and coaches others in best practices for requirements gathering and management.

• Enjoys a fast-paced environment

• Good verbal and written communication skills
  #LI-SS6

What's in it For You?

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We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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