Engagement Manager Future Platforms | Housing

About EliseAI

At EliseAI we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows we make them more efficient reduce costs and improve the experience for everyone.

• Housing: We simplify how renters tour apartments sign leases submit maintenance requests and stay connected with their property team—bringing everything they need for their home into one place.

• Healthcare: We make it easy to schedule appointments complete intake forms and we help patients communicate with providers so everyone can focus on health instead of paperwork.

With EliseAI organizations reduce manual work improve accessibility and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.

The Future Platforms Team - Executing on EliseAI’s Future Products

The Future Platforms team is responsible for executing on the next generation of AI products and business lines. This team will blend go-to-market product operations and strategy with a mandate to push the frontier of AI and own everything required to take them from idea to market leadership.

Our goal is to take Elise from agentic AI to truly end-to-end autonomous operations fundamentally transforming how housing operators run their businesses and how residents experience their homes.

Future Platforms will operate as a startup within a startup run like a Seed or Series A company but with the capital resources and market access of a well-funded Series E deep C-suite involvement (CEO CRO CSO CTO) and founder-level ownership from day one.

About The Role

As an Engagement Lead on the Future Platforms team you’ll help found and scale a critical new function at EliseAI: taking our future platform products from early customer promise to live adopted business-impacting deployments. This is a cross-functional high-autonomy role that sits at the intersection of product strategy and execution.

You’ll act as the primary driver of engagement success: building alignment across complex customer stakeholder groups guiding high-stakes implementation and workflow decisions and coordinating tightly with Product and Engineering to translate real-world needs into clear requirements and shipped improvements. Because this platform is early-stage and scaling quickly you won’t just run engagements—you’ll systematize how we do them building repeatable playbooks processes and systems that let us scale rapidly without losing quality.

This role is ideal for someone who wants to operate like a founder: comfortable with ambiguity strong in stakeholder management and execution energized by building internal systems that scale and willing to do whatever it takes to drive customer outcomes.

Key Responsibilities

• Own engagement success end-to-end: Serve as the primary driver of customer deployments from late-stage sales handoff through launch and post-launch stabilization; ensure outcomes timelines and stakeholder alignment.

• Support sales and expansion: Participate in later-stage sales and pre-sales discovery to set up successful engagements; help scope realistic engagements and identify follow-on opportunities.

• Lead discovery scoping and decisioning: Translate fuzzy goals into crisp requirements workflows success metrics and rollout plans; guide customers through tradeoffs product constraints and adoption choices.

• Run the execution motion: Maintain multi-threaded project plans under ambiguity; coordinate across internal teams and external stakeholders; create clear operating cadences risk tracking and launch readiness.

• Configuration and launch: Collaborate with product operations engineering and training teams to drive product configuration data migration launch and successful adoption.

• Inform and support product development: Partner with Product/Engineering to define net-new product workflows and requirements and help shape the product roadmap—based on scoping learnings customer input and real-world usage.

• Build the scalable playbook: Turn lessons from engagements into repeatable processes templates and systems—improving speed and quality as we scale.

• Attract top-tier talent to join our driven team

Move at rocket speed build something massive.

We’re scaling fast solving real client problems with precision and ambition. Here you own your impact; full autonomy no micromanagement no fluff.

We hire the best expect the best and give you the masterclass of your career. It’s hard it’s intense and it’s the most rewarding work you’ll ever do. If you’re hungry driven and ready to build something massive climb aboard.

Requirements

We’re looking for intensely driven founder-minded leaders who want to test themselves and build something transformational. You likely have:

• 3–5 years of experience in management consulting corporate strategy product management and/or founder/operator roles at high-growth startups

• Strong technical intuition demonstrated by STEM degree or equivalent technical background

• Proven ability to take ownership and operate autonomously with strong judgement in fast-paced ambiguous environments

• Proven ability to independently manage complex projects end-to-end in a client facing setting

• Excellent communication and ability to naturally build strong relationships and influence across internal and external stakeholders

• Ability to operate creatively and flexibly while maintaining sharp attention to detail

• Willingness to travel ~1x per month for ~3 days

• Willingness to work in person at our office 4-5 days a week

Why Join

Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way the rest of the team will be here to support you.

Benefits

In addition to the growth and impact you’ll have at EliseAI we offer competitive salaries along with the following benefits:

• Equity in the company

• Medical Dental and Vision premiums covered at 100%

• Fully paid parental leave

• Commuter benefits

• 401k benefits

• Fitness & home services stipend to cover part of your expenses so you can focus on what matters

• A collaborative in-office environment with an open floor plan fully stocked kitchen and all meals covered in the office

• Unlimited vacation and paid holidays

• We'll cover relocation packages and make the move exciting not painful!

Job Compensation Range

The salary range for this role is $160000 - $200000. EliseAI offers a competitive total rewards package which includes base salary equity and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience skill level location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.

EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

Please note that employment with EliseAI is on an "at-will" basis which means that either the employee or the company may terminate the employment relationship at any time with or without cause or notice.

Pursuant to the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability please contact us at [email protected]

What We Do

EliseAI builds vertical AI agents for housing and healthcare — sectors that together make up nearly 40% of household spending. These agents automate high-volume workflows like leasing maintenance renewals and patient intake helping organizations cut costs improve efficiency and deliver better experiences. How does it work? EliseAI integrates directly into operational workflows: Housing: Manages leasing maintenance renewals billing and resident communication. Healthcare: Handles intake scheduling call-center operations and patient follow-up. Unlike traditional chatbots that only answer questions EliseAI agents complete full workflows end-to-end — from scheduling and payments to work orders and record updates. We’re building a future of fully autonomous buildings and healthcare systems similar to autonomous cars. Our technology takes on the repetitive manual tasks that slow teams down allowing them to monitor decide and act through AI. This reduces operational overhead while empowering people to focus on higher-value work. Right now we're in the process of expanding our offerings from the multifamily industry to encompass more industries including healthcare. We're seeking founder-minded candidates to join our fast-paced environment and tight-knit team committed to making a positive impact. Discover opportunities: https://www.eliseai.com/careers

Why Work With Us

We think big and build tech to create a positive impact on the world. You will have the chance to join a fast-paced environment and tight-knit team committed to making a positive impact with lots of opportunity to have a huge influence and build new products!

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