Engagement Manager, gTech Professional Services, gPS

Minimum qualifications:

• 5 years of experience consulting in a technology related field or working in the digital advertising industry
• Experience with technical project management
• Experience working with internal and external stakeholders

Preferred qualifications:

• Ability to use the industry's language and understand the business and technical constraints
• Ability to adapt your message to both technical and business audiences
• Ability to build close working relationships and networks with key leaders
• Ability to navigate ambiguity, solve complex problems, and scale effectively across a large organization and highly distributed team
• Ability to develop internal and external stakeholder networks, navigating Google and client-side to build relationships necessary to deliver against plans and projects

About the job

gTech's Professional Services team takes a creative, collaborative, and customer-centric approach to provide foundational services and forward-looking business solutions to top advertiser and publisher customers. Through technical implementation, optimization, and key solutions, gTech Professional Services helps customers attain their business goals while building long-term capabilities.

gTech Professional Services takes an entrepreneurial, customer-centric, collaborative, and inclusive approach to finding cross-product solutions to business needs for Google's customers. Through consulting, technical solutions, and implementation, we help customers attain their business goals while building long-term capabilities. In addition to troubleshooting on the customer side, we work across gTech, Product, and Engineering teams to develop better tools and scalable services to improve our products based on the evolving needs of our users.

In this role, you will help shape the digital future of Google's publishers. You will join a team of technical thought leaders who seek to understand our publishers' business objectives and are committed to helping them achieve those goals through technical innovation and executional excellence. You will help clients incorporate technology into their strategy. You will provide consulting and client services.

Google creates products and services that make the world a better place, and gTech's role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers' complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our video .

Responsibilities

• Become the trusted advisor of gTech to US stakeholders and publishers. Partner with industry managers to develop gTech's strategy and a corresponding suite of technical solutions
• Identify and qualify business opportunities, and review agreements within the vertical. Develop Joint Technical Plans (JTPs) by partnering with publishers
• Lead cross-functional business discussions that aid in the discovery of needs (e.g., gap analysis) and mapping of Customer Business Objectives (CBOs) to gTech solutions
• Be accountable for the delivery of all project related work across approved projects by working closely with task owners to stay on schedule and on time
• Oversee or collaborate on global, multi-product projects and support multi-product solutions for publishers, as well as oversee the scaling of custom publisher solutions